Caliber - Charleston IL

4.8 (469reviews)
94%
1607 Madison Ave,  Charleston,  IL  61920

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (469)

Likely to Recommend

Repair Quality

Thank you

Customer Service

Thank you for the great friendly service❀️

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Repair Quality

Bob really took great care of us. We appreciate everything

Customer Service

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I would definitely recommend them to family and friends

Repair Quality

They did an excellent job....

Customer Service

Very friendly and I was informed on that was going to be repaired.

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Repair Quality

Customer Service

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I'm happy with the work. And most of the car was cleaned well, but the back was missed. I would have appreciated updates on progress.

Repair Quality

Customer Service

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Repair Quality

Bob and his team are incredible. They were so kind and thorough in explaining everything to me. When I got my car back, it looked better than when I dropped it off. Not only did they repair the door, but they cleaned out the inside as well for me. I didn’t have a way to get my car home so one of the workers volunteered to drive my car back to my home. Exceptional service and the pricing, estimate, came out $800 less. I highly recommend this body shop and will definitely go back. Thanks, Bob and team!

Customer Service

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They are a great part of our community

Repair Quality

Our car looks like new. Calibre was good about communicating with us about the progress of repairs.

Customer Service

They got back to me quickly when we had a question.

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Repair Quality

Customer Service

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Repair Quality

Caliber Collision in Charleston was so easy to work with, they put my mind at ease during a very stressful time. My vehicle looks brand new. They did an amazing job!

Customer Service

Caliber Collision in Charleston was so easy to work with, they put my mind at ease during a very stressful time. My vehicle looks brand new. They did an amazing job!

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Repair Quality

Bob was wonderful, he explained everything and I felt like family. I would highly recommend Caliber Collision to anyone πŸ‘

Customer Service

Bob was great πŸ‘πŸ‘

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Would recommend very much

Repair Quality

Very nice and got it done fast very satisfied with the work and service

Customer Service

Very helpful and nice

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Repair Quality

Great communication, great customer service and great work on my vehicle.

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Definitely would recommend.

Repair Quality

They were kind, called me by name, communicated regularly about the status of our vehicle, and our car looked brand new after it was repaired!

Customer Service

Always had a smile!

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My Experience

My frustration was original finished date was Aug. 4th. Then the 8th of Aug. Then the 11th of Aug. Finally got it back on the 12th. Bill would like to talk to manager. But he wasn't available today.

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Repair Quality

Customer Service

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100% Recommend Caliber Collision for auto body repairs.

Repair Quality

Top notch quality of the repairs, quality and paint!

Customer Service

(Ron Peadro, Owner), Working with Bob, and his team totally professional and trustworthy.

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