Caliber - Charlotte Harbor

4.9 (6,142reviews)
97%
23309 Harborview Road,  Punta Gorda,  FL  33980
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In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
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Email

Reviews (6,142)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the seamless repair process, with vehicles often returned cleaner than expected. Frequent text and call updates were widely appreciated, keeping customers informed at every stage. Repairs were frequently completed ahead of schedule, and the quality of workmanship was described as exceptional, with vehicles returned looking like new. A few customers noted minor concerns such as parts delays, occasional follow-up visits, and isolated communication gaps, reflecting areas customers themselves identified for improvement.
AI-Generated from reviews written in the last 12 months
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"... Caliber Collision is the BEST I have ever worked with. The work was outstanding!! I would highly recommend them. Thank you for the outstanding customer service!" Read more
"I want to thank you all for the great service. The work on my car was top-notch, and the whole team was so professional and friendly to deal with."
"We were extremely happy with staff, repair and the car was immaculate when we got it back. Would highly recommend."
"... absolutely recommend Caliber for any vehicle repairs. The repair quality was exceptional. My vehicle was returned extremely clean." Read more
"... whole process really easy. What I loved most was that they finished my car way faster than I expected, which was such a nice surprise. The service was excellent ..." Read more
"... the process. Was very satisfied with the results, looks like nothing ever happened; and it was completed ahead of schedule!" Read more
"... delivery made my car's delivery early possible, but Calibre took extra effort to make that happen. I was in and out in two days." Read more
"Repaur took longer then it should cisting me additional rental car cost and alignment is not correct, and ..." Read more
"Communication is probably the most important skill that you utilize. OUTSTANDING and the BEST I've ever ..." Read more
"I was very satisfied with the service and the constant text updates kept me in the loop with what was going on with my car. I truly appreciated that. ..." Read more
"... services provided by Caliber Collision were outstanding. I was especially impressed with their updates with each development." Read more
"Excellent customer service!! Excellent communication throughout the entire repair process and they completed the repairs 4 days ahead ..." Read more
"I had to call them constantly to get an update and I got the circle talk it was like the left hand didn't ..." Read more

My Experience

You did a great job. Looks new

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The staff is very friendly and helpful and the work that was done was excellent.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

very impressed with the final outcome and the communication throughout the process

Customer Service

polite and informative

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I brought in my car for repairs after an accident. From start, Sally at reception was very friendly, knowledgeable and helpful to get the process started. Juan, our Service Advisor, was very pleasant to work with as well. He recognized what needed to be done and was very thorough in guiding me through the repair process. He kept me updated regularly and answered any questions that I had. Thank you, Caliber Collision, for all your help! It was great working with you and would be happy to recommend your business.

My Experience

Excellent experience as a customer from start to finish with quality work.

My Experience

Although my car couldn't be repaired, all of the staff were extremely helpful and friendly. Life would be a lot easier if more establishments, where this accommodating. I will recommend them if ever the need should arise. 👍

Likely to Recommend

Repair Quality

Updated regularly work done Ina Timely manner

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Everything went smooth and timely!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Stayed in touch through the whole process.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Juan did great at his job. Communicated well kept me updated on every step of the way.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Caliber was fabulous to work with. Brandon was pleasant, knowledgeable and always kept me informed of the progress of the repairs.

Likely to Recommend

Repair Quality

Customer Service

Brandon and Sally were wonderful to work with. They were personable and kept us informed at every step. I would highly recommend Caliber Collision.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

They were amazing my car was ready to go in a few days. You definitely have the right person at the front desk. Ms. Sally provided great customer service. I appreciate all the help.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

I'd recommend this shop to my kids and parents living in this area, no doubt

Repair Quality

Juan did an excellent job of communicating every detail and every update on my vehicles repair, everyone was great from the front desk staff to the skill if the technician that worked on my vehicle with very low miles for a 25 yr old suv, a legacy left to me from my father. The care the team gave means more than they know, thank you

Customer Service

Top notch communications! Head to find in any industry or business today

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am impressed with every aspect of the repair experience we had. You guys rock!

Likely to Recommend

Repair Quality

The best experience with a body shop I have ever had. If I need any more body work on any of the vehicles I own will be with y’all

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great team. Great work. There all jam up

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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