Gerber Collision & Glass - Punta Gorda/Taylor Rd

4.9 (207reviews)
98%
4701 Taylor Rd,  Punta Gorda,  FL  33950
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In operation 85 years.

Gerber Collision & Glass - Punta Gorda/Taylor Rd. offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (207)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with many noting that repairs were completed to perfection, leaving vehicles looking brand new. The communication throughout the repair process was frequently highlighted as a standout strength, with customers appreciating regular text and phone updates that kept them informed at every stage. Timeliness was another key strength, as numerous customers noted their vehicles were completed ahead of schedule. Customers also valued the seamless coordination with insurance and rental car companies. A few customers, based on their own comments, noted areas such as more consistent communication updates and ensuring all repair details are thoroughly checked before vehicle return.
AI-Generated from reviews written in the last 12 months
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"... friendliness and professionalism of all the staff, to the perfection of the job, and to the up to date texts, we could not have asked for more. Perfection!" Read more
"... they keep you updated either by text or phone. Their repair and paint is meticulous!" Read more
"... contacted me asap when my car repair was completed. My car looks like brand new, I am completely happy with the service I was provided & the condition of ..." Read more
"... insurance and within 2 hours I handed my keys to them. The whole rear of my car was a mess and in a week it was beautiful and spotless. Professional building, ..." Read more
"friendly, fast and professional. Great work. I would highly recommend."
"... better. Very professional and efficient. They had my vehicle repaired and back to me sooner than promised." Read more
"Kept us updated daily - finished before promised - all personnel very friendly- car looks great"
"Car looked like no accident had occurred. Completed repair sooner than estimated time. Great experience!"
"No time frame was given but o was surprised that it took almost two weeks"
"Several changed date estimates"
"They texted everyday to give us a progress report."
"There was a delay in getting parts but they kept me informed as the repairs continued."
"they said they would keep me up to date on progress and I had to do all the calling to check on it."
"Work was perfect and their communication was top notch through the entire process!"
"Awesome customer service kept me updated with my car repairs very happy Thank you"

My Experience

Excellent service, nice atmosphere. Ms Ashley & Ms Sarah are very professional. Thank you for taking care of my Nissa Altima.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

They were excellent!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was kind and professional. They fixed my car within a week. They were easy to work with. Hope I never need them again but I’m glad they’re there if I do.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They took care of all our needs and didn’t leave any boxes unchecked thank you guys!

Likely to Recommend

They did a great job!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Great experience. Very professional and efficient. Our vehicle was finished ahead of schedule.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The people I dealt with Ashlee and Sarah along with the general manager were great. Made the whole process smooth.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I made a claim with insurance and within 2 hours I handed my keys to them. The whole rear of my car was a mess and in a week it was beautiful and spotless. Professional building, extremely pleasant and professional staff and frequent text messages informing me of how my car was doing. A+++

My Experience

Service couldn’t have been better. Very professional and efficient. They had my vehicle repaired and back to me sooner than promised.

My Experience

Everyone was very efficient and friendly and I would highly recommend you to others in the future

Likely to Recommend

Repair Quality

This is the second response to you , responded Tuesday, Thank you for your courteous and efficient service ,will definitely recommend you to any one that is in the need of your service

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repair was extremely well done. The process seemed extended but the thoroughness was appreciated.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The repair was completed to my satisfaction and on the promised time. The coordination with the insurance company and the rental company was perfect.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I love the way I was informed of the progress on my car. Your employees are extraordinarily customer service oriented. They took great care of me!

My Experience

Very professional, organized & got my vehicle back on time Also they help with the other insurance company!!

Likely to Recommend

Repair Quality

Very smooth & professional

Customer Service

Again very professional & pointed out additional damage

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience! All staff were very pleasant to communicate with.

Likely to Recommend

Repair Quality

Have some issues that need addressed. The panels are not lighned up, and the back crome piece on my bumper is coming off.

Customer Service

Everyone was great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very pleased to say that Gerber Collison & Glass do an amazing job replacing my front bumper and right mirror cap cover. My car look much better☺️. I have some use LED lights in my trunk, and I ask if they can put them in while the bumper getting replaced, and they said yes! Sure enough they did. I am happy with my service through them. I want to thank Ashley for helping me start this service repair, she amazing. All the staffs was very polite and friendly. I highly recommend Gerber Collison & Glass Repair.

My Experience

The workmanship was excellent and done in record time. Thank you!

Likely to Recommend

Repair Quality

Customer Service

Excellent work, completed very fast.

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Excellent work, highly recommend!

Repair Quality

Customer Service

Beyond expert quality work complemented by their superior customer service. Ashley was amazing, she kept me informed of progress throughout the repair. To make matters even better, the work was ready before the estimated completion date. Highly recommended!!!!

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you. Great staff

Likely to Recommend

Repair Quality

Nice job on my Honda

Customer Service

Nice folks

Kept me Informed?

Yes

Ready on Time?

Yes

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