Caliber - Chestertown

4.9 (1,803reviews)
98%
6348 Church Hill Rd,  Chestertown,  MD  21620

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (1,803)

Likely to Recommend

Repair Quality

Brook and Dave took very good care of my concerns and vehicle beyond what I've experienced from companies in my past. They kept clear communications with me as well. I'm very satisfied in the work done, and as I said, they went above and beyond what was expected. They walked through with me at pick up explaining in detail everything that was done. My car looks practically brand new, runs beautifully for her age and is now safe again. They worked very well with my insurance and myself. The whole team with them did amazing as well. Very friendly, understanding and guarantee all their work for life. Very satisfied. Thank you all so much!

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Great job the paint looks really nice thanks for your service

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The staff was accommodating, concise& friendly. The workmanship was neat& clean!

Customer Service

See above

My Experience

They ran into problems through out the time of repairing my truck. They kept me updated on what was going on. I am really happy with the repairs that were done on my truck.

Likely to Recommend

Repair Quality

They did an awesome job on my truck. They kept me updated on everything that was going on. Even when there were setbacks they called me and told me what was happening.

Customer Service

Returned Clean

My Experience

This wasn’t the first time I’ve had work done at this particular caliber collision. The work there was incredible and the service was even better. They went above and beyond to make sure that I was satisfied with the work. They even took the time to notify me by giving me status updates periodically. I only wish I could contact corporate to let them know just how pleased I am with their services. Leaving my experience with this survey just doesn’t seem like it’s enough. Wish I could do more.. If whoever is seeing this can advise me on how I could please give me a call. I think I’m going to personally go by this caliber collision location and purchase everyone their lunch out of my own pocket. It’s the least I could do if whoever is seeing this can advise me on how I could please give me a call. I think I’m going to personally go by this caliber collision location and purchase everyone their lunch out of my own pocket. It’s the least I could do. Eric 240-494-6454

Likely to Recommend

Repair Quality

The service was absolutely magnificent. I even went as far as calling corporate myself and personally advising them on how I was updated as it pertained to the service and repair of my vehicle. I am very appreciative of the level of professionalism I received

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My Experience

Dave and his team kept me aware of what was going on with my vehicle. Appreciated everything they did.

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will share with everybody that needs repair work

Repair Quality

Love it.... looks brand new

Customer Service

Customer service was outstanding, very professional and considered

My Experience

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Fast and easy! Management is extremely knowledgeable and courteous. Truck looks great! Thanks

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Very satisfied with customer service and finished job

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Great people...Great work!

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My Experience

Excellent service! Keeps you updated on all things about your car.

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Great service

Customer Service

very helpful

Returned Clean

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Repair Quality

Excellent work and customer service, very quick turnaround!

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Returned Clean