Caliber - Chippewa Falls

4.7 (227reviews)

96%

(534) 220-3769

1825 115th St., Chippewa Falls, WI 54729

96%

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1825 115th St.
Chippewa Falls, WI 54729

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About Caliber - Chippewa Falls

See Photos

1825 115th St.
Chippewa Falls, WI 54729

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

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Website

Reviews (227)

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Newest
Rating

220 Customers Rated

5 Stars

83.3% Complete

(189)
4 Stars

8.8% Complete

(20)
3 Stars

1.8% Complete

(4)
2 Stars

1.3% Complete

(3)
1 Star

0.4% Complete

(1)
< 1 Star

1.3% Complete

(3)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with many highlighting the professional, friendly, and personable staff who provide clear communication throughout the repair process. The quality of repairs receives high marks, with customers noting excellent paint matching, thorough work, and attention to detail. Many appreciate the timeliness of service and proactive communication via text updates. Customers frequently mention feeling valued rather than just being a number, and the cleanliness of returned vehicles often exceeds expectations. However, some customers noted issues with paint quality, alignment problems, and occasional communication gaps between corporate scheduling and local shop operations.

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Communication

"Top tier. Clear, concise, consistent communication the whole process."

"Customer service was the BEST I have ever had! Every time I talked to anybody whether in person ..." Read more

"I received texts and calls- very informative!"

"I received regular updates via text."

"Lack of communication"

Communication

Communication

"Top tier. Clear, concise, consistent communication the whole process."

"Customer service was the BEST I have ever had! Every time I talked to anybody whether in person ..." Read more

"I received texts and calls- very informative!"

"I received regular updates via text."

"Lack of communication"

Jordan (Toyota owner) reviewed 7/29/26

Steve (RAM owner) reviewed 7/27/26

Little paint run on inside tailgate

Emma (Chevrolet owner) reviewed 7/23/26

Ron (Chevrolet owner) reviewed 7/15/26

Sally (Ford owner) reviewed 7/7/26

They were excellent and professional! Love yum!

Brianna (Ford owner) reviewed 7/2/26

Brock (Ford owner) reviewed 7/1/26

I came for a quote and decided to go with caliber collision in lake Hallie. They treated me well and I was able to get my vehicle in. In a short amount of time. And I was happy with the work they did.i would definitely go back if needed to again.

Darren (GMC owner) reviewed 6/22/26

Wonderful people to work with

David (Chevrolet owner) reviewed 6/22/26

Michael (Jeep owner) reviewed 6/22/26

Nice work Paint matches and work looks great

Shad and Steve communicated with me along the entire process Very professional when every I spoke with them

Paul (Dodge owner) reviewed 5/26/26

Paint on the replaced front end matches the rest the the car at 20 feet. Sad!

Car overheating due to the fan plug not being connected

Tooked the time to go through.

Gary (Kia owner) reviewed 5/25/26

Anne (Ford owner) reviewed 5/18/26

Jesellen (Ford owner) reviewed 5/11/26

Sergio (Ford owner) reviewed 5/7/26

Translated from Spanish by Carwise

Translate review to English

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Excelente servicio al cliente, sin sobrecostos o partidas ocultas, lo que se dijo... asi fue...

Great costumer service and keeping me informed all the time

Mucha comunicación

Austin (Ford owner) reviewed 5/7/26

Brandon (Chrysler owner) reviewed 5/4/26

Richard (GMC owner) reviewed 4/27/26

Perry (RAM owner) reviewed 4/20/26

Heather (Subaru owner) reviewed 4/6/26

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I-CAR and ASE are the two most recognized auto collision repair training and certification bodies in the auto body industry.

Caliber - Chippewa Falls

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Chippewa Falls

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (227)

220 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 1.0/5.0 -

Repair Quality - 1.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.0/5.0

Repair Quality - 4.5/5.0

Customer Service - 4.5/5.0