Caliber - Chippewa Falls

4.7 (227reviews)
95%
1825 115th St.,  Chippewa Falls,  WI  54729

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (227)

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I've told alot of people about Calliber already

Repair Quality

Great communication. Extremely kind. Will recommend

Customer Service

Amazing service

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Excellent customer service

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After market part put on and did not match up to body of the car (sure from the insurance request to use a non OEM part). Pointed out issue with wheel well at the time of pickup and was told this woild be looked at. This was not fixed. There was noticable impact to the exhaust line and the line was bent and my exhaust pipe push down and in.

Customer Service

I give Steve a 10. He agreed with me on the poor alignment of the bumper and found the issue with the exhaust. Boe tried to sell me on the bumper they put on and even though I walked around with him when I brought the car in he did not look into the exhaust issue. Tried to tell me the exhaust was normal. I could clearly see it was not. Tried to give me back the car without fixing the exhaust.

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100% I would recommend Caliber Collision in Chippewa Falls. I was able to get in for a visual inspection, within days of calling...based on my schedule. Everyone was friendly, cheerful, and listened to me. I felt like the team knew me. My repairs were related to an accident, being paid by the other's insurance company. Caliber handled the insurance and the rental car. I was kept informed via text. They answered all of my questions in a timely manner. Everything went better than I had anticipated.

Customer Service

100% I would recommend Caliber Collision in Chippewa Falls. I was able to get in for a visual inspection, within days of calling...based on my schedule. Everyone was friendly, cheerful, and listened to me. I felt like the team knew me. My repairs were related to an accident, being paid by the other's insurance company. Caliber handled the insurance and the rental car. I was kept informed via text. They answered all of my questions in a timely manner. Everything went better than I had anticipated.

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Great job both front and back bumpers. I can’t believe the paint job could be any closer than the one you applied, it’s exceptional. My 8 your old car practically looks brand new!

Customer Service

Great working with Beau

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It feels brand new

Customer Service

Great

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I have spots on my front fender without paint and there is over spray on the hood

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Better than when I bought it (used) 4 months ago.

Customer Service

Manager explained the repairs needed and one young man even mentioned to the manager that a hinge was binding so they replaced that too while I was out of country and unable to communicate.

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I already have recommended people

Repair Quality

Customer Service

They are very good to work with I am very happy with the results

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The repairs were communicated well with me and also the timeline was laid out very well! Steve and Beau were incredible to work with and were incredibly personable! I have and would definitely recommend people to have work done at this shop!

Customer Service

Steve and Beau were always on top of laying things out so there was no surprises and took care of the vehicle incredibly well. I really enjoyed that Steve remembered me and that I wasn’t just a number or a project to them. I definitely felt valued!

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Love the professional service and attitude. Great job!!!! Thanks

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Dropped off 6/27 was supposed to be done 7/8 by time we got back from Canada. It didn’t get completed till 7/15.