Caliber - Clearwater

My Experience - 0.0/5.0 -

My windshield is pitted with paint. Plus I had to clean the inside because of to much dust and hand marks on the inside door panels.

My Experience - 5.0/5.0 -

Everyone at Caliber Collision were professional, friendly, and genuinely nice. Sean Patrick Brittany

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

When we brought my car in Sean was our person and he was super nice and friendly. We had some questions about the parts not being Subarau parts. Sean put our mind at ease and did not seem to be bothered with our question. We appreciated that. I called and spoke with Patrick because we received a text and call that our car was ready. The reason I called was because we had received a text saying our car would not be ready until 03/25/26. Patrick explained that text was an auto generated text. Patrick put me on hold and went to check and make sure our car was ready. When we came to pick up our car Patrick and Brittany were very friendly and nice. I called back the next day and spoke with Brittany because I had a light on my instrument board that is not usually on. Brittany said bring the car in and you all would take a look. Me and Brittany went out to the car and she figured out how to get the light off. Me and my husband are extremely impressed with the level of care and professionalism you all provided to us. This was our first time coming to Caliber Collision. You guys are GREAT!! Thank you for taking good care of our car and us. I did not mention this but I think you cleaned up our car. If you did THANK YOU for that too.

Customer Service - 5.0/5.0 -

10-10-10-10-10 You guys are great. Our person was Sean when we brought our car in. We were concerned with the parts not being Subaru parts. Sean assured us the parts would be Subaru parts. Sean put our mind at ease. We spoke with Patrick when our car was ready. I called before we came to pick up our car because we received a text saying our car would be ready 03/25/26. Patrick said he would go check to make sure our car was ready. Patrick was friendly and nice. Patrick and Brittany were our people when we came to pick up our car. They were both helpful and nice. I called Brittany the next day because there was a light on the instrument panel that is not usually on. Brittany said come on in. Brittany went out to my car with me and she figured out how to get the light off. You GO GIRL!! You guys provided very good service to me and my husband from start to finish. This was our first time coming to Caliber Collision. 10-10-10-10-10

Returned Clean

My Experience - 5.0/5.0

My Experience - 5.0/5.0 -

Very professional service

My Experience - 5.0/5.0 -

Tell the guys thank you very much. They did a great awesome job on my truck and I really appreciate it. Thank you once again.

Likely to Recommend - 5.0/5.0 -

Caliper collision is a wonderful place to take your vehicles and I would recommend everyone that I know and friends also

Repair Quality - 5.0/5.0 -

I am totally satisfied with the work that was done on my vehicle. I would like to thank you all for the wonderful work that you have done. I am really appreciative of it and I cannot thank you enough. Have a blessed day.

Customer Service - 5.0/5.0 -

I was totally satisfied with the work that it was done on my truck and I was satisfied with the way that I was treated when I walked in. Everybody was graceful and peaceful pleasant and I will send other people there to get their repairs done as well as myself and family. Thank you again. You guys have been a great help.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

The entire organization is top tier! They took the repair and did a phenomenal job, stayed updated throughout the process and completed 1 week ahead of schedule. Couldn't be more pleased with the outcome.

Customer Service - 5.0/5.0

Returned Clean

My Experience - 0.0/5.0 -

The pin stripe on the side opposite the damage was buffed out or removed. It took an additional three days to fix. Generally, the pin striping repairs we not high quality( imperfections and smudges). I was also not notified when my car was ready for pickup the second time. I happened to check the original notification and saw where it had been updated. Otherwise, the rest of the repairs were excellent. Suggest you send the pin stripe person for remedial training and try to notify people when vehicles are ready in a timely fashion.

Likely to Recommend - 2.5/5.0

Repair Quality - 1.5/5.0 -

Apparently, nobody reads these because I already responded once. Ask me again and the rating will go to 1.

Customer Service - 1.5/5.0 -

Apparently, nobody reads these because I already responded once. Ask again and my rating will go to 1.

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

They did a great job ! The staff was very helpful and friendly

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Was always kept informed of the progress of the repairs. Staff was friendly and helpful. Would definitely recommend Caliber Collision.

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0 -

Repair was great

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Likely to Recommend - 0.5/5.0

Repair Quality - 0.5/5.0 -

The mud flap under my car was never repaired nor did my bent battery terminal get replaced

Customer Service - 2.5/5.0

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Quick turn and great work

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Brittany Painter was very knowledgeable with a high level of Customer Service. I’m very pleased with the way my car came out. I hope to not need caliber again, but if there’s a collision, I know who I’m going to.

Customer Service - 5.0/5.0 -

Brittany Painter was very knowledgeable with a high level of Customer Service. I’m very pleased with the way my car came out. I hope to not need caliber again, but if there’s a collision, I know who I’m going to.

Returned Clean

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Great costumer service! Very pleased on how my car turned out after a collision with another vehicle. Thank you so much 🙂

Customer Service - 5.0/5.0

Returned Clean

My Experience - 5.0/5.0 -

Great service, constant support with regular updates. Highly professional, efficient, friendly service. Strongly recommended! Thank you Brittney!

Likely to Recommend - 5.0/5.0 -

Far surpassed any other provider experience

Repair Quality - 4.5/5.0 -

Vehicle pulls towards curb on braking stemming from repair to front passenger side wheel

Customer Service - 5.0/5.0 -

Excellent

Returned Clean

My Experience - 5.0/5.0 -

Caliber collision did very good job of repairing my car. Also, all staff members were wonderful and very caring.

Likely to Recommend - 5.0/5.0 -

Very likely. I had reservations about using Caliber since I had assumed it was a massive, customer-second body shop, but this experience has completely turned that around.

Repair Quality - 5.0/5.0 -

I am very satisfied. Sean was awesome to work with and instilled trust that my vehicle was in good hands, and it definitely was. The repair makes my car look brand new (at least the part yall worked on lol), and I was kept updated the entire way. Great job, team! And thank you!

Customer Service - 5.0/5.0 -

Everyone was responsive and made sure my questions were answered completely. Fantastic customer service, coming from someone in the same industry.

Returned Clean

My Experience - 5.0/5.0 -

Those ladies went over and beyond to make me happy

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean