Caliber - Clovis
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0 -
Very satisfied
Repair Quality - 5.0/5.0 -
Very satisfied
Customer Service - 5.0/5.0 -
Very satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Yes, am very satisfied with the repairs made on my car and your friendly and cordial service. Thank You.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0 -
Great
Customer Service - 3.5/5.0 -
Great my vehicle was completed in a timely manner
My Experience - 5.0/5.0 -
No comments this is the second time I’ve use your service very satisfied Heather is fantastic.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It was completed faster and cheaper than expected, about as easy as it could Have been. Thank you!
Likely to Recommend - 5.0/5.0 -
It was recommended to me and I would recommend them to anyone given the opportunity
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
I was kept informed throughout the experience with texts and calls when appropriate. The repair was done faster than expected and for less. I thought it was going to be totaled but thankfully it wasn’t.
Returned Clean
My Experience - 5.0/5.0 -
We are happy with our repair from your shop! Thank you!! GREAT customer service from the gentleman who helped us pick up our car (wearing a red shirt). Thank you!!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.0/5.0 -
Probably not, I would recommend getting estimates from multiple places and probably avoid those that have contracts with insurance companies.
Repair Quality - 5.0/5.0 -
At first glance, everything looks great. Having driven the vehicle for about a week we have not noticed anything unusual, so I say they did a fine job on the repairs.
Customer Service - 4.0/5.0 -
Overall the service was adequate; the staff was a little rude over the phone, but in person the same people were as nice as can be. The work took a little longer than expected, but between finding more damage and slower than usual shipping times due to COVID this is understandable.
My Experience - 5.0/5.0 -
Technician(s) should as a protocol to be followed after staging vehicle for customer pick up to return vehicle key to repair advisor.
My Experience - 5.0/5.0 -
My Traverse went in with a ding and came out looking clean! David kept me informed during the whole process. Great work done!! Very happy with chosing u guys. Seriously above and beyond!
My Experience - 5.0/5.0 -
Caliber collision made my repair process so smooth and easy! They were so communicative and helpful every step of the way!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Like brand new.
Customer Service - 5.0/5.0 -
Everyone made sure I was taken care of - friendly and knowledgeable
Returned Clean
My Experience - 0.0/5.0 -
I was promised my truck completed by Wednesday afternoon and I dropped it off on Monday, but due to the parts received damaged, I received my truck completed on Friday evening. I was inconvenienced due to this problem. I asked if Caliber could at least take care of the deductible for my inconvenience and they said no they couldn’t due to policy. So I guess I just have to live with it so I am not completely satisfied.
Likely to Recommend - 5.0/5.0 -
I have worked with Caliber in the past and sometimes had some issues but they still came through and got the job done even though I may not have agreed with the total outcome, time wise and financially.
Repair Quality - 2.5/5.0 -
I was promised my truck back on Tuesday or Wednesday and it was not ready until Friday evening due to the part being damaged 3 or 4 times before you finally received a good part. I was inconvenienced do to not getting the part when you were supposed to. I understand that you had no control over the situation but it was still a inconvenience.
Customer Service - 4.0/5.0 -
I understand that you tried to do your best to fix the problem but it was still a inconvenience that I did not plan on.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
David was the best , if needed I’ll definitely be back same location. Thanks David
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I appreciate the care that caliber took of my car. I also appreciate that they let me know very often hoe the progress on my car was coming along. It was also wonderful that I got my car back sooner than the projected date:)
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Caliber was very communicative. They texted me almost every day to let me know the progress on my repair. They completed my repair a week early.