Caliber - Clovis
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Heather went above and beyond to get my car returned quickly. There were some issues with parts coming in incomplete or damaged and she was quick to let me know how these issues were being addressed. She paid attention to the little details and when I started to show stress with the progress, she jumped right in to make my car a priority.
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
They kept my car an extra 3 days because they ‘forgot’ to plug my O2 sensor in after doing their replacement of the damaged parts on my car. Not only that, but while they were investigating I was asked several times if the check engine light was on when I brought it in, as if the issue was preexisting! But wait! There’s more! After I’d already paid, I had to turn around and go right back in because they never recharged my AC, but still charged me $125 for it. I had to wait around while they recharged it. Then yesterday I find out they didn’t even refill my windshield wiper fluid, despite charging me for it! I understand human error and simply forgetting to do something. But this was ridiculous. I incurred additional out of pocket costs for transportation while they kept my car 3 extra days due to their mistake. In addition, I paid for work that clearly was never done. I should have immediately been reimbursed at least the cost of the many things they ‘forgot’ to do. I don’t trust the work that was done and I will NEVER use Caliber Collision again.
Customer Service - 4.5/5.0 -
I dealt directly with Heather and she was pleasant, attentive and apologetic. The front office staff is friendly and helpful.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
David gets 10 gold stars in my book!
My Experience - 5.0/5.0 -
My experience was seamless. The service I recieved was fast, done ahead of schedule, and the staff is very courteous. I have no complaints, I'm very glad I chose Caliber to fix my car.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Done everything just as requested and kept in contact throughout the process. Job well done keep up he good work.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thank you for your great service!
Customer Service - 5.0/5.0 -
Great!
Returned Clean
My Experience - 5.0/5.0 -
Heather was great to work with. Will recommend the shop to others. Good job.
My Experience - 5.0/5.0 -
From the first phone conversation with Chris, then to Heather and Karen, the anxiety I was feeling started to disperse...they are collision therapists. Their expertise is to be commended. Any question was answered or investigated. My vehicle seems to have made a complete recovery and her facelift looks great. It’s a comfort to have professionals to handle the paper trail as well, coordination between insurance companies and get the financial arrangements settled was genuinely appreciated.... their sense of humor an added bonus. Kudos to updates and to the office management! Thanks to the worker bees for their diligence as well. Ten star resort ????
My Experience - 5.0/5.0 -
This is the second time I've used this particular shop. My wife's vehicle was damaged last year, there were a few little hiccups, but they did an outstanding job getting the problems solved. David was our representative, he was excellent both times with his service. The shop had my car out much faster than I had anticipated, it looks good as new. Great bodyshop work, thank you very much.
Likely to Recommend - 5.0/5.0 -
Ask for Heather. Had a good tech too from what I understand.
Repair Quality - 5.0/5.0 -
So far so good, but would reserve final comment until sufficient time to test drive and reinspect.
Customer Service - 5.0/5.0 -
Heather is the best.. very professional, very pleased with her attention to my concerns, as well as her timely responses. Kudos to Heather and great job.
Returned Clean
My Experience - 5.0/5.0 -
David did an absolutely amazing job. I would really recommend this place
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great place and most importantly great people!! My truck now looks like new again.