Caliber - Clovis

4.9 (5,054reviews)
98%
982 Barstow Avenue,  Clovis,  CA  93612

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (5,054)

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My Experience

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Repair Quality

Customer Service

Likely to Recommend

This has been one of the best transactions I've had with a business. I would highly recommend them.

Repair Quality

Staff were friendly and efficient. David keep me up to date on progress, and I received my truck ahead of schedule. David gave me realistic and honest assessments of what to expect with repairs. Repairs exceeded my expectations. The color matching is phenomenal and the way they washed my truck makes it look like grand new paint too!

Customer Service

Received daily updates by phone and text on progress. Staff were friendly and took care of everything.

Returned Clean

My Experience

The staff was super friendly! The work done on my car was superb quality and ahead of schedule. 10/10 would recommend.

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Customer Service

I dealt with Heather at your Clovis store. She was excellent to work with.

Returned Clean

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Had my car for a month and 2 weeks. Called me 2 times to fill out a form after I did it preciously. Then the manager said they had a different phone number for me that's why I was never contacted. Told me my car would be done mid February, got it back in March. Very displeased.

Repair Quality

Customer Service

Didn't receive a single call for over a month. Car was pushed back for multiple times. Forgot to place an order for a part. Really didn't feel like I was cared for

Returned Clean

Likely to Recommend

Repair Quality

Repairs were consistent with Brandon's estimate and the vehicle looked brand new

Customer Service

Selena and Brandon were friendly, professional and kept me up to date on the status of my vehicle

Returned Clean

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Repair Quality

Looked like brand new again!

Customer Service

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Repair Quality

Everyone was courteous and willing to make repairs promptly.

Customer Service

Very satisfied

Returned Clean

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Customer Service

Always kept me posted where they were at with repairs.

My Experience

The woman I initially spoke with over the phone (I believe her name is Selena) was the reason I went with your shop! She was so friendly and helped me feel better about my situation. Heather, the person assigned to us was great as well! We waited a long time for our initial appointment for her to finish a call and she took a second call instead of seeing us. I changed the time to drop off the car so that she would be there and she wasn't so I had to work with someone else who was not familiar with everything. Besides that it was a great experience and was good to work with.

Likely to Recommend

Repair Quality

Great job! The car looked brand new!

Customer Service

The woman I initially spoke with over the phone (I believe her name is Selena) is the reason I chose your shop. She was so friendly and she made me feel better about my situation. Throughout everything she was amazing to work with. The only reason I'm giving a 9 is for how long we had to wait for our initial appointment. Our agent was on a phone call and took an additional call while we were in the waiting room instead of assisting us. I also changed the time to drop off the car for a time when she was available and she wasn't there. I had to work with another person. Besides those two things she was great to work with.

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Repair Quality

Looks like the collision never happened

Customer Service

Brandon Kennedy was an amazing help. He was very thorough, professional, and friendly. If I ever need to return, I will request to have him as my service advisor.

Returned Clean

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Repair Quality

Except I had to wait a month before repairs got started

Customer Service

Returned Clean