Caliber - Clovis
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Excellent. Rene was outstanding and professional. Kept us updated through the process. All the employees we spoke to were friendly and professional. Work completed early. Car looked great. Very respectful employees. All work completed as promised. Great job everyone
My Experience - 5.0/5.0 -
Great experience; tremendous customer service, kept me posted every step of the way. Would recommend highly to anyone.
My Experience - 5.0/5.0 -
Our service guy was super nice
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great customer service kept me informed all the way
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service let me know every step
Customer Service - 5.0/5.0 -
It was fast and done well
My Experience - 5.0/5.0 -
Great experience!!! I continously received updates on the status of my car and when the job was completed Rene called me to let me know my car was ready and also washed for me!!! Very impressed!! Thank you so much ☺
Likely to Recommend - 5.0/5.0 -
Most definitely would
Repair Quality - 5.0/5.0 -
Excellent job
Customer Service - 5.0/5.0 -
Excellent job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a wonderful experience with Caliber Collision. They explained everything well and kept me updated through the process of having my car repaired.
Customer Service - 5.0/5.0 -
Staff was very friendly and accommodating.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Overall I am happy with the repairs made to my vehicle. The only thing I wish the company would improve on is communication. Besides the random texts, I never got any updates on my vehicle, what they did to it ( ex: was it a used widow verses an after market). When I did try to find out this information, I was put on a twenty minute hold and did not actually talk to my service representative.
Likely to Recommend - 1.0/5.0
Repair Quality - 3.0/5.0 -
As mentioned in a previous one question survey, overall I am happy with the repairs made to my car. It’s more so the lack of communication I didn’t like. I worked with a gentleman named Renee and beside the first initial day of dropping off the car, he never communicated what was happening. Was it a used window that was replacing my fractured window or a knock off of Toyota? Did you only replace the window or was there other parts needed? When will my car be ready? All things I had questions about and when I finally just called the office to ask myself, i was put on a 20 minute hold. The phone ended up disconnecting because i was on hold so long. I had to call back and even then, I didn’t talk to Renee.
Customer Service - 3.0/5.0 -
When I went into the lobby to drop off my car, I heard profanities and discussions of Tik tok videos. I like to do those things in my personal time too but this is a place of business. I was kinda shocked, all while waiting to talk to my service representative.
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Joshua was awesome
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Highly recommended customer service very nice and polite and the technician know what they doing.
Likely to Recommend - 5.0/5.0 -
Highly recommended
Repair Quality - 5.0/5.0 -
Everything is on time they keep you updated all the times
Customer Service - 5.0/5.0 -
Highly recommended the customer service is very professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Advisor Joshua was great to work with.
Customer Service - 5.0/5.0 -
Joshua kept us updated throughout the whole process.
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0 -
I recommend Caliber collision to all my friends and family. There’s no other place like caliber collision very satisfied.
Repair Quality - 5.0/5.0 -
I am very happy with the work that was done on my car on my HR Honda. Very satisfied.
Customer Service - 5.0/5.0 -
Very satisfied
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Customer service was great! They made me Feel at home welcoming me and offering water and popcorn! Also they were very detailed with all the work that was done to my Vehicle. I’m very happy
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
You guys did an awesome time and wasted no time getting started on my vehicle ! You guys also did a great job with communicating and updating me with my car. Keep up the good work guys !
Customer Service - 5.0/5.0 -
Did an awesome working fast and efficient wasting no time getting me back in the road ! Kept me updated on what my vehicle needed.
Returned Clean
My Experience - 5.0/5.0 -
Professional and the car looks like brand new...thank you Caliber Collision.