Caliber - Fresno

4.8 (10,775reviews)
97%
125 E. Auto Center Drive,  Fresno,  CA  93710
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 27 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Tesla
Call
Email

Reviews (10,775)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding service quality, with repairs described as flawless, impeccable, and restoring vehicles to like-new condition. The team received high marks for professionalism, friendliness, and attentiveness throughout the repair process. Communication was a standout strength, with customers appreciating daily text and phone updates that provided peace of mind. Many noted their vehicles were completed ahead of schedule, reflecting exceptional efficiency. A few customers noted areas for improvement, including occasional quality control issues, miscommunication on timelines, and isolated concerns about missing parts or follow-up. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"My vehicle was ready after body repairs in 1 day. That's outstanding. I've chosen Caliber Collison for my vehicle repair ..." Read more
"Extremely Satisfied. Looks better than how it was before our accident."
"... experience with Caliber Collision! From start to finish, they truly went above and beyond to make sure everything was handled perfectly and that I felt taken care of. Their team ..." Read more
"Great workmanship,, easy process start to finish, good communication with me throughout the process, very happy!"
"From start to finish the process was marked by courtesy, patience, transparency, empathy, and urgency. Your team was exemplary to experience and do business with."
"Before by 23 days!"
"our vehicle was finished 17 days earlier than we expected. We are so grateful to have our truck back."
"I received my vehicle back 18 days early"
"Faster by one week. It was a smooth ride."
"The employees were great. I was informed of what was going on the whole time and even got my car back sooner than expected! The car turned out amazing I give a two thumps up ..." Read more
"The communication was excellent. Exceeded expectations."
"... thing I valued the most is the communication level. I really appreciate the the weekly updates and how fast my vehicle was repair. Also the live update link was very cool" Read more
"Caliber Collision is very good at communication. They are friendly and keep you informed every step of the way. They also interfaced with the car rental company, ..." Read more
"Lack of communication and follow up with me as the customer."
"Every step of the process was always communicated with care and genuine interest."

My Experience

I liked that the car was brought to my residence after hours. Great customer service

My Experience

Thank you

My Experience

I cannot think of anything that I could possibly add that would benefit any facet of my experience. They were professional. They were pleasant. They got the car done properly and in a timely fashion, I could not be happier. Please pass this along thank you kindly

My Experience

Everything went smooth didn't have to call in for anything.You kept in touch about my car. And delivered on time.I also appreciate that you had Enterprise pick me up and take me to their shop to get my rental,and I was able to leave the rental there with you guys.and left.Everyone greeted and kept me informed.

Likely to Recommend

Repair Quality

Speedy and polite check in. Well greated,explained everything .finished on time kept me in touch

Customer Service

Everything was great

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Most of the problems wasn't with caliber collision it was with the vendor and how they was shipping with UPS I would recommend start using FedEx they give you a date and time when your package arrives sometimes everything isn't all about cost-effective especially when it's at the expense of the customer

Repair Quality

Alfonso and Fred worked a miracle and help kept my wife calm as much as possible great job guys

Customer Service

The young lady who works the front desk with above and beyond service she put my wallet in the front desk and it was there over a week with no problem very pleased with her sorry I didn't get her name

Kept me Informed?

No

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I realized i was in professional hands as Caliber Collision walked me through daily on progress updates of my Ford. Quite a relief knowing the progress and very much stunned at the finished result. Truly never thought it could be restored, it IS absolutely beautiful. Everyone at Calliber was helpful throughout my vehicles process. 5 stars very much appreciated. Thank you so much.

Likely to Recommend

Repair Quality

Beautiful work on Ford Explorer. Loos brand new.

Customer Service

Daily text updates on progress. People in Caliber were kind and professional in directing me to what I needed.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was wonderful just a lot of miscommunication.

Customer Service

A lot of miscommunication was experienced.

Kept me Informed?

Yes

Ready on Time?

No

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Amazing communication and customer service.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Andrea and the team were honest, professional and available. They addressed all of my questions and concerns promptly and honestly. Repairs were completed faster than expected. They went above and beyond my expectations.

My Experience

This place is amazing. Juan is a great advisor and always received constant updates on vehicle repair progress. The desk ladies were very courteous, professional, and helpful. Would highly recommend to anyone needing collision repair! Thanks for the amazing experience.

My Experience

You removed a part from my console next to the shift. It doesn’t fit back in correctly. Otherwise everything looks good. Thank you for the help.

1 - 20 of 10,775

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Fresno  |  93710