Caliber - Clovis
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Being my car is only five months old, I was concerned about parts. They did a fantastic job. Everything was repaired with care and concern to ensure that my vehicle was done properly the first time ( all the work). Heather and her team kept me informed every step of the way and had it ready within the time frame given. Professionalism, not stopping at just takin care of your vehicle, they took care of,me with peace of mind. Thank you for helping me feel safe again in my vehicle. Best Regards A very very happy and satisfied customer 😀
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 4.0/5.0 -
I don’t do reconnecting service because I don’t like negativity i
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Love the service Heather is a jewel her assistance was fantastic
My Experience - 5.0/5.0 -
Everyone is very pleasant and I was given a constant update on the vehicle. I would recommend you to anyone who work done to their vehicle. You were all awesome!!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My rep Heidi was amazing, she would communicate with me everyday on the progress of my vehicle.
Customer Service - 5.0/5.0 -
Heidi was extremely helpful.
My Experience - 5.0/5.0 -
Friendly and helpful staff, prompt turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was professional and friendly. Turn around time on the repair was excellent.
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great communication and great work!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0 -
The trunk lid looks great! The rear bumper looks stock. You couldn't tell there was any damage.
Customer Service - 4.0/5.0 -
After our initial drop off date was canceled and rescheduled, we were slightly miffed. But we understand everybody is short staffed at the moment. Everything was completed within the agreed upon timeframe. I did have to bring a new battery in for my own car because if a charging issue, but once again they worked with me. Regular updates about the status of my car were nice. Heidi was courteous and informative. Overall I'm satisfied with how the work turned out, even if the process had hiccups along the way.
My Experience - 5.0/5.0 -
Everything was excellent. Great service and very fast
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0 -
Everything looks great and repair was done pretty quick
Customer Service - 5.0/5.0 -
Great costumer service
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent customer service!
Customer Service - 5.0/5.0 -
Pao was very helpful and responsive!
Returned Clean
Likely to Recommend - 0.5/5.0 -
Terrible service overall
Repair Quality - 0.5/5.0 -
They didn't put my battery harness back on so now I have a dead battery on the 3 day weekend. I will be letting everyone know about this. I may even have to buy a new battery
Customer Service - 1.5/5.0 -
My pick up was changed multiple times last minute and I only found out because I called
Returned Clean
My Experience - 5.0/5.0 -
We have had prior experience with caliber collision and have always experienced top notch service.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
We were kept updated as the repairs were being made
My Experience - 0.0/5.0 -
The paint line where it meets the bumper is wavy and uneven and does not look professional. I feel like the tech knew that because my car was the only one backed into the stall when I picked up my vehicle and the rear end was shaded. It looks awful
Likely to Recommend - 2.5/5.0
Repair Quality - 4.5/5.0 -
The repair done looks great, I was not happy with how they took care of my car. They left a film and water spots all over the driver side of my car, including the windshield making it difficult to even see out and drive safely. They attempted to correct it but not before blaming me for parking it under a tree or near a sprinkler. My car is always in a garage when at hone or under a carport structure when at work.
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
I, have NEVER, received such, WONDERFUL-“Customer Service”, as what I received at Caliber Collision., Clovis. From the first time we walked through the door, office staff-Janie/Jasmine-greeting us, to dealing with/conversing with-Estimator-Heather Puente, to friendly staff in the “working bays”, to text messages, informing me of the progress, on my car. My husband and I have never experienced this kind of “Customer Service”. We feel, ALL, of the staff, went above and beyond, our expectations. Every, detail, of the process, was FULLY explained and they even-WASHED MY CAR!!💥👍🏼🤗❤️, before I picked it up. We are so very pleased with the repair, as well. Please pass along our-“Kudos”, to this wonderful staff and “Repair Personnel”. I will, HIGHLY, recommend this business, and would like for them, to be nominated, for a “Customer Service”-Award🏆.Great company and staff. Jeff and Debbie Sanger, Ca
Likely to Recommend - 5.0/5.0 -
We will, HIGHLY recommend Caliber Collision-Clovis. We would like to nominate the for a “Customer Service-Award.🏆💥👍🏼
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
VERY satisfied. From the front office staff( Janie/Jasmine), to Estimator-Heather Puente, to body/paint/repairmen, everyone had been very friendly/courteous/knowledgeable, and has provided top-notch-Customer Service. I was given text msgs., through every step and procedure, and our car was finished ahead of the estimated time frame. They even WASHED my car💥👍🏼🤗❤️👏🏼I would like to nominate this business-Clovis, for a “Customer Service”-Award.🏆💥👍🏼