Caliber - Clovis
In operation 29 years, 11 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
They, I felt really tired hard to fix it right and Heidi really did a great job keeping me informed !! I only drove it home today , time will tell if they did a great job !! Thanks 🙏
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff seems very nice !! And they did a great job !!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Heather was a complete doll! Very helpful, on the ball with things and the best customer service I think I’ve ever received from an auto body shop! You have an amazing team member working for you, she’s definitely a keeper! Thanks Heather!
Customer Service - 5.0/5.0 -
10/10 Heather was AMAZING! The gals behind the counter were pleasant as well but Heathers outgoing personality was above the rest making her customer service impeccable.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job and great customer service
Customer Service - 5.0/5.0 -
Great
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The team was amazing! They told me every single detail. What was going to happen, what all the charges were for, ensured me that every thing would be ok. Even the receptionist made sure I was ok. This was my very first time doing any of this and it went by so smooth.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Good job
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I got home and washed the truck, I observed the hood to be full of fish eyes or chips that were just painted over. It seems that the hood should have been sanded down and the chips all feathered to make a professional looking paint finish, or fish eyes in the finish cut and polished. Also when I got home I found all the tires to be at approximately 30 psi. Not sure why they were so low, but sure am glad my wife didn’t have any issues on the freeway on the way home. The rest of the repair looks good, but I’m not thrilled with the finish product on the hood.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
The Finish product looked good. I did have to bring it back due to the original finish product not being prepped right. But the staff at caliber took care of it.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It took an extraordinary amount of time because of illness of employees but I was finally provided with a car . So far it looks good and no complaints.
Likely to Recommend - 4.5/5.0 -
They do excellent work.
Repair Quality - 4.5/5.0 -
The repair work was excellent. The time frame they had my car in for repairs was not. They had my car for 6 weeks and my rental coverage lapsed after 3?weeks. I was without transportation for a week. Finally Caliber provided a rental at their expense. I was appreciative of that . I realize Covid played a big part since you had employees out ill. The communication from Pao was excellent.
Customer Service - 4.5/5.0 -
Pao was great about updates even though he couldn’t alleviate the problem!
Returned Clean
My Experience - 5.0/5.0 -
Fantastic customer service from Heather. The text updates were greatly appreciated. Well highly recommend this shop to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Heather provided extremely good customer service keeping in touch with me the entire time of the process. The work was done quickly and professionally. This is my second time here and I will always return
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thank you for the hard work ur team put into fixing the car and did a good job on it. I will look forward to the future of doing business with u guy again.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very professional
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
My passenger seat is ruined. That's what im most upset about. Not the delays. Not even the scratches i dont remember being there before the crash. A decoration from my desk ended upturned on my passenger seat. Nobody could've turned it upright before leaving it to melt in the sun? Finding out about the seat was a really sour way to drive away from the lot.
Likely to Recommend - 1.0/5.0 -
Sorry guys, going somewhere else next time.
Repair Quality - 3.5/5.0 -
The repair job itself seems well done. But my car barely starts now and my radio still says "Enter Code" and i cant use it.
Customer Service - 3.0/5.0 -
Everyone was at least courteous throughout the process, though with the delays and the issues im now dealing with after the repair, i cant say im satisfied.