Caliber - Clovis - North

4.8 (4,822reviews)
97%
361 N Minnewawa Ave,  Clovis,  CA  93612

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,822)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. Communication stands out as a major strength, with regular updates via text messages and phone calls keeping customers well-informed throughout the repair process. The quality of repairs receives high marks, with many noting their vehicles look brand new or better than before the accident. Timeliness is another strong point, with numerous repairs completed ahead of schedule. The rental car coordination and seamless insurance claim handling add significant value. While most experiences are overwhelmingly positive, a few customers noted minor issues like paint matching, interior cleanliness after repairs, and occasional delays due to parts availability.
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"The repair is beautiful! All interactions with Collision employees were very satisfactory. Everyone was respectful, polite and informative. I would use them again and refer friends to them."
"Courteous knowledgeable, professional, excellent work . kept me well informed."
"I was blown away with the service I was provided! The entire team and office were incredibly warm, professional, and friendly. I have never felt so comfortable leaving my car in ..." Read more
"The best customer service you'll ever find. Love how they keep you updated on your service!"
"... I couldnt be more satisfied with the experience. The work was done exceptionally well, and the customer service was outstanding. Communication was timely and consistent throughout ..." Read more
"It was ready a day before! And then I was able to take it on vacation with me, which was greatly appreciated!"
"Only took 4 days , very happy with that."
"I was shocked to hear that it would only take 3 days. Very pleased by their efficient service!"
"A Outstanding job repairing my vehicle. I was given a projected completion date of 1 week and it was completed in 5 days.. Thank you again"
"... front-end damage...with parts always tough to order...repair completion date moved up from 79 to 73! Amazing under promiss and over deliver experience. Thank you!" Read more
"... you so much to the entire team for fixing my SUV. You kept me informed at all times what the status of my vehicle was. Staff made the whole process quick & easy. Staff was always informative & friendly." Read more
"Thank you for the good communication. The text updates were nice."
"Exceptionally courteous and knowledgable staff. Repairs were done on the predicted timeline. The finished work looked superb, as though there ..." Read more
"Great repair came out. Perfect super easy. Very clear communication."
"Great customer service who kept an open line of communication throughout the entire repair."

My Experience

Well done job! Thanks to Cheryl for having such a great communication with me. Lovely experience.

My Experience

I was totally impressed with the office staff personnel, friendliness, and helpfulness throughout my repair. Cheryl Wilson was my main contact person and she was FANTASTIC! Very knowledgeable and handled the other party’s complaints like a pro. I am also VERY satisfied with the repairs on my car. Beautiful job and done in a very timely manner. I’ve already told several of my family and friends how pleased I was with your service. Thank you so much!!

Likely to Recommend

I’ve already told several people about your excellent service.

Repair Quality

You folks did a great job! The personnel and service are the best! The agent who helped me, Cheryl Wilson, was FANTASTIC! She knew her “stuff” and was excellent with dealing with the belligerent party who smacked my car. I would highly recommend your services to everyone.

Customer Service

Your agent Cheryl Wilson was excellent. She was very professional, had great automotive body repair knowledge, and was very adept at handling the belligerent party who hit my car.

Returned Clean

My Experience

Really appreciate everything you guys did for me, enjoyed how you communicated with customers and put customer’s concerns as the priority! Thank you guys!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Excellent service, excellent end result and outstanding customer service!

Likely to Recommend

Repair Quality

The service was amazing! Friendly and professional customer service. Daily updates on repair status and the work completed was perfect!

Customer Service

Professional, courteous and helpful!

My Experience

Cheryl and the team were amazing and I appreciate the communication that was received. The end product was perfect.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Cheryl was incredibly professional and helpful. She did an amazing job keeping me updated throughout the entire repair process, and was always happy to answer any questions I had. I appreciate everything Cheryl and the Caliber Collision team did to get my car back on the road.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

The lady was rude and condescending on when my car would be ready and then it wasn’t even ready the day she said. THEN, they didn’t even fix what was broken???? I honestly have no idea what they fixed because there’s still a clear crack in my bumper.

My Experience

The staff is very courteous, professional, and helpful

My Experience

My Experience

Staff were very friendly and knowledgeable. Walked me through the whole process. My car looks great. I will highly recommend them.

Likely to Recommend

Repair Quality

Very friendly and knowledgeable office staff. The process was quick. I will highly recommend Caliber Collision.

Customer Service

Returned Clean

Likely to Recommend

They are a top notch place.

Repair Quality

Probably best expertly can have when your car isn’t happy. Professional, kind, detailed, reliable and honest. Wouldn’t go anywhere else.

Customer Service

It’s truly the best!!

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Had a scheduling issue at the start but everything got sorted out and the car repairs came out great

My Experience

Likely to Recommend

Repair Quality

Great service, repairs took awhile but we understood why.

Customer Service

Super nice, helpful and very comprehensive with all the details.

Returned Clean

My Experience

Likely to Recommend

Repair Quality

The work was fast with good quality and satisfaction customer service.

Customer Service

My Experience

I felt very welcomed and informed throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

I will tell them off my horrible situation instead

Repair Quality

I had to have them fix a clip right off the bat. My horn doesn’t work still, they stated it must have been an issue already. They then said they’ll take it to Honda but I’ll be responsible for the diagnostics if they feel it’s not related. It worked before hand. Now the car over heated and my ac was out. I looked at the radiator and I am not seeing coolant inside, nor in the reservoir. Plus I found a clip and said it must have fallen off, now my windshield bottle is not attached to the car. I will never bring my vehicle here again.

Customer Service

Same comments

My Experience

My bumper is still bent, was very happy we speed of repair, but that bumper is going to bother me.