Caliber - Clovis - North
In operation 29 years, 8 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Dana was great to work with. Highly professional, detailed, communicated well and timely. Stephanie also was a pleasure. Organized, helped expedite my rental car, and efficient. Well done.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great professional services and staff
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The only negative thing I have to say is how long it took from my first contact to get an appointment to even have a quote to then wait again a long time to get the repair done. I was happy with the finished job and Josh and the other employees were wonderful. I don’t blame them for the delay. I mean my criticism to be constructive and I would use this shop again if I need it.
My Experience - 5.0/5.0 -
Great customer service.
Likely to Recommend - 3.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
When I went to go pick up my car, I assumed that it was completed. I inspected the car before driving off. At that I noticed that someone had gone into the compartment tray where the spare tire was at, and taken everything out of it and just thrown it in the back seat floor board. In going to put these things back, I also noticed that someone had taken some items that were in a small cargo net that was on the right rear side of my vehicle. I found them scattered in the compartment tray. So I clearly could tell that someone had been in these two areas, why I wouldn't know. Because, I brought my vehicle in for minor dents to the front passenger side, and minor scratches all long to the rear of the passenger side of the vehicle. After putting things away, I got into my vehicle and started it up. The first thing that I see is the warning light for a malfunction light. I had checked all of the lights, and they seem to be working. The only one's I could not check were the break lights. Because, I was by myself at the time. But, sure enough that's why the warning light was on. So I go and speak with the lady who helped me when I first came in (Amber), and she tries to tell me that there problem with the vehicle to which was no fault of their own. But, yet no one was going to tell me this before I left your facility? So I tell that that warning light was not on when I brought this vehicle in. So she goes and get the manager (Jesse), and he tries to tell me yes they saw the problem. So they sent to some electrical place to see if it something they did or not. He tired to tell me that they said it needs to go to the dealership to be looked at. It doesn't take a rocket scientist to figure out that some shorted out the break lights. Because, they were working when I brought the vehicle into them. He also told me if they had to send it to dealership it might come out of my pocket. This job has already more than doubled from the original quote that they had accepted. He sent my vehicle back to that electrical shop, and once again they told him that they need to send to the dealership. So guess where my vehicle is at? The dealership. If there are any more charges on this vehicle, I will seek legal counsel. Because, this absolutely ridiculous. I certainly will not bring any more of my business or refer anyone I know to that facility ever again!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Best place an Gud people
Customer Service - 5.0/5.0 -
Nice
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Awesome service!
Customer Service - 5.0/5.0 -
Awesome Service!
Returned Clean
My Experience - 5.0/5.0 -
I have used your company once before and was very satisfied and as before, I am very satisfied again. I hope I never need your services again though.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Everything went very well. I was a bit disappointed with the car rental, but that was NOT the fault of the repair company.
My Experience - 5.0/5.0 -
The staff was very friendly and explained everything to us in a timely and professional manner. Thank you so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Excellent
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
When I was shown the car we walked on driver side to back of car .. when I left I had to adjust the right mirror so I could see I didn’t think anything of it since I was told it was taken for a wash . I came straight home parked in the garage and right now my husband says what happened to the car the right side is scraped and scratched sure enough it is so now I have to call your office Monday morning obviously when it was driven to wash or parked at lot someone hit something
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I love working with Amber she gives great customer service and pays attention to my concerns . She is who I want deal with for any car issues in my family
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Exceptional communication and finished the job on time.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Amber Large was very professional, courteous, and thorough as my representative and it was a pleasure dealing with her and Caliber.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
The personnel and communication was excellent. Everyone was great and provided courteous and professional customer service from Dana, the service advisor, to the girls at the front desk. Thank you.