Caliber - Colorado Springs - Astrozon Pl

4.9 (2,743reviews)
97%
3440 Astrozon Pl,  Colorado Springs,  CO  80910

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,743)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for delivering high-quality repairs, with many noting their vehicles looked brand new upon pickup. The team received widespread recognition for exceptional customer service, with staff described as friendly, professional, and caring. Communication was a standout strength, as customers appreciated frequent text and phone updates throughout the repair process. Timeliness was another highlight, with numerous customers noting their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including upfront cost transparency, minor oversights during repairs, and unexpected issues discovered after service, as shared directly in their feedback.
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"Professionally completed. Looks like new. Your employees are knowledgeable and very skilled. I will highly recommend your business ..." Read more
"... are very happy with the service, communication, and workmanship at Caliber Collision. We received updates daily, and the car looks great!" Read more
"... repair they completely redid everything very reliable. They even repainted the hood of my truck which was above and beyond as far as service. I am deeply satisfied ..." Read more
"I've worked in the paint and body repair field and the quality of work and time was outstanding! Everyone I spoke to and seen were professional, kind, ..." Read more
"I am very pleased with the service. The repair, the timeline, the attention to detail, the quality of the paint, and replacement of the ..." Read more
"... least two to three weeks for this repair job, and they delivered within 7 days, all before the holidays. Im really impressed and will go back here for any ..." Read more
"... thought our car would be ready on Friday, but then we were surprised to be able to pick it up on Tuesday." Read more
"You are awesome. Repairs done ahead of time. Constant contact but not overly. Car was cleaner than I took it in. Repairs ..." Read more
"Finished work way earlier than promised"
"... helped me understand where we were the whole time. I never had questions as they answered them before I could ask. Thank you! My car looks perfect." Read more
"... service team at Caliber Collision is outstanding. Everything was thoroughly explained and we were kept informed every day." Read more
"I was glad that I was informed of every step of the process my vehicle went through. example being ..." Read more
"Communication was great from the start to the finish. I love you voicemails and text messages."

My Experience

Jan Saleny was great. She kept me posted and up to date on the progress. It took an extra week but the car looks great

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Returned Clean

My Experience

My service representative Andrea did a fantastic job keeping me informed during the repair process. The manager and the body shop personnel answered all my questions and repaired my vehicle to a high standard. All the personnel were professional. If I ever need bodywork again on one of my vehicles I will take it the the CC on Astrozon St.

My Experience

Jan was great communicating and letting us know every step of the way with our Repairs.

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Returned Clean

My Experience

I’m a repeat customer. That’s my way of saying that these people did a great job. They fixed all the damage. They delivered it on time.

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My Experience

Andrea was very help she always kept me informed on the process. Some issues came up but I knew right away . Andrea was always super nice and professional I glad she was my go between when I had questions about how the whole insurance process worked. Everyone one that I encountered at this location were cheerful and professional . This was the second time my truck was repaired for hail damage

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My Experience

The team was very professional and prompt with all work completed.

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The entire team is prompt and professional!

Customer Service

Great communication every step of the journey.

Returned Clean

My Experience

This was hands down the best customer experience I've had when dealing with collision repair. Everyone was professional, friendly, knowledgeable, and helpful from the moment we spoke on the phone through the whole process.

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My Experience

The people was great. They was friendly helpful and I would go back again.

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My Experience

I am satisfied with the repairs that was done to my car. Its so perfect, you can't even tell that the car had previous damages.

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My Experience

Everyone was amazing and super helpful. I’d gladly recommend to family and friends

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Returned Clean

My Experience

Everyone was very helpful, kind and efficient. They did a great job on my car and were helpful when it came to my particular needs.

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My Experience

Great customer service even when someone is being picky. I'll always go to the same location they made you feel welcome. My vehicle was finished in a timely manner. Which is much appreciated.

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My Experience

Even though it is an estimate, I would appreciate it if the cost was rather upfront than an estimate

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