Caliber - Colorado Springs
720 W. Garden Of The Gods Rd.,
Colorado Springs,
CO
80907
USA
In operation 29 years, 13 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new or better than expected upon completion. Timeliness was another strong point, as many repairs were completed ahead of schedule, exceeding customer expectations. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly mentioned. A few customers noted areas for improvement, including occasional delays due to parts availability, inconsistent communication in isolated cases, and minor cleanliness concerns upon vehicle return - all raised directly by customers in their feedback.
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Service Quality
"The car repairs are seamless and beautiful. The interactions were timely and very respectful ..."
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"The repairs were done completely, professionally, and finished before the estimated time."
"Repair was completed faster than expected. The work was excellent. Staff were very professional"
"... upon pick up of my vehicle something wasnt right and they took care of it without complaining or making an issue about it. It completely satisfied with the work they ..."
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"The repair looks great! They worked with the insurance company and handled everything. Everyone at the shop was super friendly and professional. ..."
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"... interactions were timely and very respectful of my time. The repairs were completed 6 days ahead of schedule. I was able to leave the rental car in exchange for ..."
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"Great communication during the entire process. The repair went smoothly and was finished 2 weeks prior to schedule due date. Thank you Caliber!"
"The repairs were done completely, professionally, and finished before the estimated time."
"Took over a month to get it back"
"... Caliber provided updates on the status of my repair and finished seven days earlier that the estimated finish time I was given. I would use caliber again."
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"Super happy with my experience! Communication excellent as well as quality of work. I really appreciated communicating with one person ..."
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"The whole process was satisfying. The communication through texting was excellent. I was kept informed along the way and didn't need to wonder how things ..."
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"Communication is a big problem. There is no consistency with communication when it comes from two different ..."
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"... collision on Garden of the Gods was outstanding. Communication, quality of work and timely completion was all first class."
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Luke
(Chevrolet owner)
reviewed 9/30/26
My Experience - 5.0/5.0 -
It’s was done well. I have no complaints. The only thing I’ll say is I do wish the timeline was worked out with me for maybe some money off? I don’t know but it did end up being very pleasant to see my car fixed up
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Lily
(Kia owner)
reviewed 9/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jeff
(Chevrolet owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Wonderful job on the truck. Could not ask for anything better
Customer Service - 5.0/5.0 -
Wonderful job and wonderful people to work with. Thank you for a job well done
Returned Clean
David
(Toyota owner)
reviewed 9/28/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
David
(Toyota owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Lindsey
(Subaru owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Douglas
(Ford owner)
reviewed 9/28/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Ford owner)
reviewed 9/26/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Returned Clean
Barbara
(Toyota owner)
reviewed 9/25/26
My Experience - 5.0/5.0 -
Justin did a great job keeping me informed on what was happening with my car. Thank you!
Likely to Recommend - 5.0/5.0 -
Definitely will recommend them
Repair Quality - 5.0/5.0 -
They were excellent and did a great job!
Customer Service - 5.0/5.0 -
Heard from them every morning to let me know what they were doing
Crystal
(Hyundai owner)
reviewed 9/25/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Jair
(Toyota owner)
reviewed 9/24/26
My Experience - 5.0/5.0 -
I was very happy how Larry handled my repairs and all my questions. Larry was always very professional and kind when we talked. The crew that did the repairs were above and beyond to make sure my Tacoma was repaired right and looked it's best when I picked it up. I will come back and use this location and team for any other repairs I need.
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E
(Chevrolet owner)
reviewed 9/24/26
Likely to Recommend - 4.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 5.0/5.0
Robert
(Ford owner)
reviewed 9/24/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Mathena
(Hyundai owner)
reviewed 9/23/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Joseph
(Toyota owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0 -
Agent work with the customer concerning pricing
Repair Quality - 5.0/5.0 -
On time, convenient, customer friendly
Customer Service - 5.0/5.0
Returned Clean
Peter
(Kia owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Geraldine
(Subaru owner)
reviewed 9/18/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Bobbi
(Toyota owner)
reviewed 9/18/26
My Experience - 5.0/5.0 -
The detail/repair team were really nice and answered any questions or concerns we had.
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Richard
(Nissan owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
2Ndlt Andrew
(Mazda owner)
reviewed 9/16/26