Caliber - Colorado Springs

4.9 (8,495reviews)
99%
720 W. Garden Of The Gods Rd.,  Colorado Springs,  CO  80907

In operation 29 years, 13 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (8,495)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its outstanding communication, with frequent text and phone updates keeping them informed throughout the repair process. Many highlighted that repairs were completed ahead of schedule, reflecting strong efficiency and dedication. The quality of repair work received high marks, with numerous customers noting their vehicles looked brand new upon return. Staff professionalism, friendliness, and willingness to go above and beyond were recurring themes. A few customers noted isolated concerns around communication gaps, delays due to parts availability, or minor finishing details, reflecting areas customers themselves identified for improvement.
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"... interactions were timely and very respectful of my time. The repairs were completed 6 days ahead of schedule. I was able to leave the rental car in exchange for my completely ..." Read more
"The repairs were done completely, professionally, and finished before the estimated time."
"... upon pick up of my vehicle something wasnt right and they took care of it without complaining or making an issue about it. It completely satisfied with the work they ..." Read more
"... concerns and return to Caliper. We determined that the issues were not Calipers responsibility but they fixed them anyway. I couldn't be more pleased." Read more
"... person who explained the repairs that were needed.. Updates on progress were superb and picking up my car today was a very positive experience with caring and knowledgeable ..." Read more
"... interactions were timely and very respectful of my time. The repairs were completed 6 days ahead of schedule. I was able to leave the rental car in exchange for my completely ..." Read more
"We received it a week prior to the date we were given"
"It was scheduled to take 6 weeks, but took 5 instead"
"Took over a month to get it back"
"... perfectly for our hard to match paint. They also had the work completed two days before the estimated completion date." Read more
"... saying that if I had any questions to just ask. Then I ask a question and don't hear anything for a week, or I get a response a couple days later that has a you ..." Read more
"The whole process was satisfying. The communication through texting was excellent. I was kept informed along the way and didn't need to wonder ..." Read more
"Outstanding accuracy with timeliness and repair completion"
"The people at the office were very nice, and the man in charge of my repair did a great job at contacting me to keep me updated on the repair. The glass repair, ..." Read more
"Super happy with my experience! Communication excellent as well as quality of work. I really appreciated communicating with one person and the ..." Read more

Likely to Recommend

This is the third time I’ve used Caliber

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Returned Clean

My Experience

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They did a great job.

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Returned Clean

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I would definitely recommend them

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Nathaniel is awesome he kept me every step of the way. And then he was kind enough to deliver my suv to me

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Customer service was the best

Returned Clean

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My Experience

I was totally impressed with Caliber knowledge of my repair. They did a great job and very timely repair. Would recommend them to anyone

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I would recommend highly

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They did great work, and fast

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Knowledge of work was great

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My Experience

Smooth and easy process. They fixed my Mercedes and it looks amazing. They are very thorough and they did a great job on the work done. Lary kept me up to date and he was very helpful through out the process.

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Repair Quality

Lary did a great job at fixing my car, it looks brand new and he was staying in contact everyday to make sure I knew what was going on. They were awesome through the whole experience.

Customer Service

Lary is the man. 10/10 do recommend his services

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My Experience

Everyone that I saw, including Larry, was especially nice! They did a superb job repairing, and communicating! 😃

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Looks good.

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Lary was great.

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The repair was great, have not had any issues. Nathaniel was fantastic helping to keep me in the loop regarding the repairs and dealing with Enterprise rental.

Customer Service

Everyone was fantastic. Nathaniel really went out of his way to make sure everything was done right

Returned Clean

My Experience

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Went above and beyond with the repair

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Repair Quality

Larry and Mary were great to work with. Please send a heartfelt “thank you” to whoever worked on the case itself. Their work is also very much appreciated.

Customer Service

Again, both Larry and Mary were fantastic.

My Experience

Thank you for taking the time to inform me everytime something different was getting done to my vehicle. Everyone was super nice. Thank you!

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Returned Clean

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Returned Clean

My Experience

Satisfied customer thank you for the work that you do!

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