Caliber - Colorado Springs - Copper
790 Copper Center Parkway,
Colorado Springs,
CO
80921
USA
In operation 29 years, 12 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates that kept them informed throughout the repair process. The quality of repairs was a standout theme, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently celebrated, as many repairs were completed ahead of schedule, often surprising customers. The support team was widely recognized for professionalism, attentiveness, and going above and beyond to reduce stress during difficult situations. A few customers noted areas for improvement, including clearer voice message updates on vehicle progress, ensuring all parts are correctly installed before vehicle return, and better accuracy in repair completion estimates. Overall, the vast majority of customers expressed high satisfaction and a strong willingness to recommend the shop.
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Service Quality
"... expected as I trust the name of Caliber Collision, but the over the top customer service and communication cant be beat. Should I ever need repairs again, this will be my ..."
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"The repair work was excellent—thorough and detail-oriented. The tech clearly took great care, and my car came ..."
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"Great personal- seem very organized- the end product was top notch- and they bent over backwards to help us overcome our particular challenges- so ..."
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"... was good but the service was bad. This time around, I felt like they did a rushed job. When I got my car the first time the trunk was dented, there were spots that missed ..."
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"This shop is the best. The people do great work, are on top of your project and are always willing to help get your vehicle back ..."
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"... professional—friendly and genuinely committed to great service. The repairs were completed faster than originally planned, which was a fantastic surprise. But the real wow moment Having my vehicle ..."
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"The vehicle was delivered back to me 4 days early"
"Vehicle was ready 5 days early."
"Clear about options and delivered vehicle ahead of time."
"The date did change, but they kept me informed as to why."
"Communication from the shop was outstanding concerning the status of vehicle throughout the repair process."
"Would have liked clearer updates on the vehicle in voice messages."
"The communication from the team at Caliber Collision was absolutely amazing. It was great to be kept informed every step of the ..."
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"Everything was professional and easy. The communication between insurance, car rental and customer was wonderful."
William C
(Dodge owner)
reviewed 8/10/26
My Experience - 5.0/5.0 -
Thank you for washing my truck!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for washing my truck!
Customer Service - 5.0/5.0
Arthur
(Kia owner)
reviewed 8/10/26
My Experience - 5.0/5.0 -
Appreciate how fast and thorough the Caliber team was with getting our car repaired
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Donna
(Chevrolet owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patricia
(Toyota owner)
reviewed 8/7/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Claudia
(Subaru owner)
reviewed 8/7/26
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0 -
Everything with my bumper replacement went smoothly.
Customer Service - 4.5/5.0
Kenneth
(Nissan owner)
reviewed 8/3/26
My Experience - 5.0/5.0 -
You guys did an awesome job! Thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone did a great job!
Customer Service - 5.0/5.0 -
Customer service has been very helpful.
Returned Clean
Kristin
(GMC owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
All looks great!
Customer Service - 5.0/5.0
Returned Clean
Emma
(Cadillac owner)
reviewed 7/29/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Lyle
(Audi owner)
reviewed 7/27/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Patrick
(Toyota owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Fang
(Honda owner)
reviewed 7/27/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
We loved the in person and data updates as repairs progressed. Your support team is outstanding and very knowledgeable plus accommodating during what was already a stressful life situation. Thank you all.
Customer Service - 4.5/5.0 -
Thank you for the updates and excellent in person support.
Johnathan
(Toyota owner)
reviewed 7/27/26
My Experience - 5.0/5.0 -
The Communication was great throughout the repair. Very easy and smooth process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kevin
(Hyundai owner)
reviewed 7/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
They did a fantastic job and finished days before projected
Vicky
(Chevrolet owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
It looks great!!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Kyle
(Volvo owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Everything was great!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Richard
(GMC owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Excellent customer service. Quick turnaround.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Subaru owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
This shop is the best. The people do great work, are on top of your project and are always willing to help get your vehicle back to you as soon as possible.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent work, thanks guys!
Customer Service - 5.0/5.0
Sara
(Hyundai owner)
reviewed 7/20/26
My Experience - 5.0/5.0 -
Everyone was so nice. I appreciate it. My car looks awesome!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Susan
(Buick owner)
reviewed 7/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
John
(Land Rover owner)
reviewed 7/17/26
My Experience - 5.0/5.0 -
Timely updates on progress. Excellent quality of repair.