Crash Champions #0344 Stone Mesa
In operation 9 years.
As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | 9:00 am - 12:00 pm |
Service Quality
My Experience - 5.0/5.0 -
Fantastic work. Very informed and very well taken care of
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0 -
Great prices and service
Repair Quality - 5.0/5.0 -
Excellent and timely work!
Customer Service - 5.0/5.0 -
Very proactive, helpful, and informative.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Top notch work! Thanks so much!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Great service, excellent work, reasonable price. Cant beat that.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Speed & quality of restoration tops. Excellent price.
Customer Service - 5.0/5.0 -
Always nice, personable, friendly service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Good Job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Night and day compared to their competitors! Provided daily timely updates and finished the repairs 1 week ahead of schedule!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Just got the car back today, so far so good! The updates we got were terrific always kept us well informed!
My Experience - 0.0/5.0 -
Not 100% yet, but pretty close. K left a message for someone to call me back. Just waiting on that now so that I can go there.
Likely to Recommend - 3.5/5.0 -
If someone ever asked me for input on where they stick their vehicle, I’d give it a seven out of 10 that I would tell him that Crash Champions did a great job with actual repairs, but I have to warm about the communication
Repair Quality - 3.5/5.0 -
The repair looks great, if I didn’t have the before pictures then I would’ve never known something happened. I would like to say that communication was excellent, with the update texts pointing me to the repair status page, but the reality is that if I really wanted to communicate something I had to show up on the doorstep. When I did that, customer service was a perfect 10, top-of-the-line, but I just shouldn’t have to drive over there to make that happen in the beginning. I started to get frustrated because I never heard from them regarding what any progress, or an ETA on when the vehicle may be back. I left a couple phone messages, but never heard back. When I drove over there, I was asked if I hadn’t been getting the text messages, which I hadn’t. We had that fixed before I left. I didn’t need anything else until after I picked the vehicle up. I found a couple random bolts in my cupholder that I didn’t know where they went, but having leftover parts when I repair something isn’t new to me, so it didn’t bother me that much. I took the wait-and-see approach to waiting and seeing if it waiting and seeing was a good idea or a bad idea. The following day I noticed that my tonneau cover wasn’t shutting correctly. When I opened the tailgate to investigate, I found that all of the clamps on the passenger side had been removed, and they neglected to put four of them back on. I called and left some messages, but no one got back to me. Ultimately, I just figured out how to reattach the cover, put the two extra bolts in the glove compartment, and I’m gonna wait and see. If not for that, my rating would’ve been a 10 out of 10
Customer Service - 3.5/5.0 -
See previous, in person, it was excellent, the text updates and website they direct me to was a great touch, but if I needed something, I needed to drive over to check in person
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The staff is great. Communication is excellent. All work to my vehicle is completed with care in a timely manner.
Customer Service - 5.0/5.0 -
Front office staff is friendly and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
They over exceeded my expectation My looks and drive like brand new ! Susan
Likely to Recommend - 5.0/5.0 -
I am so happy with how my car turned out to be It did look like brand new !
Repair Quality - 5.0/5.0 -
Crash over exceeded my expectation !! I am one satisfied customer . I will definitely refer their services .
Customer Service - 5.0/5.0 -
Excellent service
Returned Clean
My Experience - 5.0/5.0 -
The repairs are flawless and the car looks brand new. A great job!