Crash Champions #0630 Platte

4.7 (698reviews)
94%
6275 E Platte Ave,  Colorado Springs,  CO  80915

In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (698)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, kindness, and genuine care for clients. Communication was a standout strength, with customers appreciating frequent updates via text and phone throughout the repair process. Timeliness was another highlight, as numerous customers noted their vehicles were completed ahead of schedule. A few customers noted areas for improvement, including inconsistent communication in some cases, post-repair cleanliness concerns such as paint dust left in the cabin, and isolated instances where repairs required a follow-up visit. One customer expressed dissatisfaction with unexpected additional charges and a paint color mismatch. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop.
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"Excellent craftsmanship in repairing my vehicle. Pricing was reasonable, and customer service was ..." Read more
"Turnaround was the best thing, quality work, all my needs were met before and vehicle was ready as promised. My truck looks brand new and ..." Read more
"Awesome job by everyone...my car looks brand new and your professionalism is unmatched...once again extremely satisfied with there service ..." Read more
"... company! The staff was friendly & knowledgeable & the work was incredible! Definitely went above & beyond & kept us updated every step of the way. Great work ..." Read more
"Best experience with a body shop that I have ever had!"
"Vehicle was ready earlier than planned."
"... to the appointment getting scheduled so quickly, the time in the shop and getting back on the road was AWESOME! Thank You." Read more
"I was very thankful for the service. I was projected to have my car by Friday and the team was able to get it to me by Tuesday! The team was amazing ..." Read more
"Repair was estimated to take a week and a half. The car was delivered in 3 days. Great service and life time warranty for ..." Read more
"... amazing and professional very kind and understanding. The job was done very fast and very clean the car looks like new. I will always recommend Crash Champions ..." Read more
"... The team was very professional and accommodating. They kept me updated with the status of my repair, and went the extra mile to ensure my satisfaction. ..." Read more
"... everything that will be happening during each step. Communication was even amazing I knew exactly what was happening all the way towards pick up. I highly appreciate ..." Read more
"Great communication great timing always kept me informed concerning my vehicle"
"Did not communicate with us clearly, told me and my wife different stories that did not match about the progress ..." Read more
"Amazing communication through the whole process and my car looks brand new."

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My Experience

I love how they keep me up to date on my car and love how they treat me as family their and looking out for me when my vehicle was in their shop

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My Experience

Great experience! Professional and friendly people. Car looks great.

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Returned Clean

My Experience

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easy to work with and very professional!

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Returned Clean

My Experience

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Repair Quality

The manager, Carolyn, was amazingly helpful. The receptionist, Jessica, coordinated everything perfectly between myself, my insurance company, and the car rental company. The staff in the back, who painted my vehicle, helped me when I needed to retrieve some items. They also were surprisingly efficient and helpful.

Customer Service

Please see previous comments.

Returned Clean

Likely to Recommend

One of the better reviewed auto body shops for a reason. They have good workers batting for the customer

Repair Quality

Locating damage from the collision that I hadn't noticed puts this at 10

Customer Service

Mrs Jessica spent over an hour trying to get me a rental. I'd rate that effort alone a 10

Returned Clean

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My Experience

Carolyn is wonderful. The whole team was great but Carolyn truly is exceptional. As a small business owner myself I can say for certain she represents the company very well! Thanks

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I have had a good resolution to my last problem with hail damage. This deer strike was no different. Despite being delayed, their attention to safety for me and others was greatly appreciated

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Repair Quality

I was very thankful for the service. I was projected to have my car by Friday and the team was able to get it to me by Tuesday! The team was amazing 12/10 forsure!!

Customer Service

Returned Clean

My Experience

I noticed an orange peel-like texture all around the area on the paint job. Was just wondering if that will change during the curing process and smooth out. Thanks

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Returned Clean

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I honestly never imagined that I would have to pay an additional 1500 plus dollars just to be able to have my car back. I've never taken a car in for repairs so perhaps I was unaware that you have to pay for a quote. I figured while it was there and they the correct paint color that it made sense but they didn't find the correct paint color.

Repair Quality

I asked for an additional service. Scrape on my backdoor and was quoted $ 8,000.00 and forced to pay close to $1,600 in additional charges. I would appreciate being reimbursed. Upon further inspection of my bumper I realized that the paint doesn't match. Is this why they needed to replace both doors? One of the managers rounded the corner from the back office saying is this the one and came out to have a look at me. Very unprofessional. I have photos. So I paid an additional charge for nothing.

Customer Service

Very unimpressed

Returned Clean

My Experience

The whole team was excellent from start to finish. Thank you for everything and your patience with me! More then 10 stars

Likely to Recommend

Absolutely will tell everyone about my experience, it was the best service.

Repair Quality

Turnaround was the best thing, quality work, all my needs were met before and vehicle was ready as promised. My truck looks brand new and I would recommend this shop to anybody.

Customer Service

The staff was extremely helpful, diligent in communication and letting me know where they were in the repair process the entire time.

Returned Clean