Crash Champions #0630 Platte

4.7 (711reviews)
93%
6275 E Platte Ave,  Colorado Springs,  CO  80915
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In operation 4 years.

As one of the fastest-growing and most exciting brands in the automotive industry, Crash Champions is the largest founder-led multi-shop operator (MSO) of high-quality collision repair service in the U.S. The company, which also operates the growing Crash Champions LUXE | EV Certified brand of highline and luxury EV repair centers, services customers at more than 650 state-of-the-art locations in 38 states across the U.S. Crash Champions was founded in 1999 as a single Chicago repair center by industry veteran and 2023 EY Entrepreneur of the Year Midwest award winner Matt Ebert. Crash Champions is a proud Level One Partner with the National Auto Body Council (NABC®), a regular supporter of the Navy SEAL Foundation, and a proud national sponsor of the Susan G. Komen® Foundation. All Crash Champions collision repair centers provide a written lifetime warranty and operate as a preferred destination for many of the nation’s leading automotive insurance providers.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Full Service Mechanical
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (711)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding repair quality, with many noting their vehicles looked brand new upon return. The team received high marks for professionalism, kindness, and a family-like atmosphere that put customers at ease. Communication was a standout strength, with frequent updates via text and calls keeping customers informed throughout the repair process. Timeliness was another highlight, as many repairs were completed ahead of schedule. A few customers noted areas for improvement, including unexpected additional charges, paint matching concerns, and post-repair cleanliness issues such as dust and paint chips found in vehicle interiors. One customer also mentioned a complaint about a previously agreed-upon repair not being completed. Overall, the vast majority of customers expressed strong satisfaction and willingness to recommend the shop to others.
AI-Generated from reviews written in the last 12 months
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"... Champions treats their client with respect, does outstanding repair work, and insures customer satisfaction with their qualified skills, knowledge and can do ..." Read more
"Turnaround was the best thing, quality work, all my needs were met before and vehicle was ready as promised. My truck looks brand new and I would ..." Read more
"Excellent service and 1010 customer care."
"Best experience with a body shop that I have ever had!"
"... further inspection of my bumper I realized that the paint doesn't match. Is this why they needed to replace both doors One of the managers rounded the corner from the back ..." Read more
"The work done was OUTSTANDING! From the quote, to the appointment getting scheduled so quickly, the time in the shop and getting back on the road was AWESOME! Thank You."
"I was very thankful for the service. I was projected to have my car by Friday and the team was able to get it to me by Tuesday! The team was amazing 1210 forsure!!"
"Initial estimate had it at July 31st and I got it 2 weeks early."
"Repair was estimated to take a week and a half. The car was delivered in 3 days. Great service and life time warranty for any repairs ..." Read more
"Completed about a month prior to eta"
"... team was very professional and accommodating. They kept me updated with the status of my repair, and went the extra mile to ensure my satisfaction. I highly recommend ..." Read more
"... everything that will be happening during each step. Communication was even amazing I knew exactly what was happening all the way towards pick up. I highly appreciate ..." Read more
"Great communication great timing always kept me informed concerning my vehicle"
"Did not communicate with us clearly, told me and my wife different stories that did not match about the progress of the vehicle which made managing ..." Read more
"Excellent communication"

Likely to Recommend

Repair Quality

Efficient, high quality work, good communication, friendly, helpful staff

Customer Service

Good communication

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Carolyn Santos was the best! Knowledgeable, helpful, professional and made the entire process absolutely painless! Everyone in the shop that did the work on my truck did an incredible job as well, I couldn't be more satisfied!

Likely to Recommend

Repair Quality

Thank you for restoring my door back to normal. The turn around was faster than expected. They really cared about it fixing my truck. Really appreciate it. God help you if you're ever hit by anyone insured by progressive. Infact if you are insured by progressive feel free to hit as many cars as you want. Crash collision will fix it. Thank you crash collision

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

You guys are always amazing and do amazing work. Thank you for all y'all do!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Carolyn at the Platte location was fantastic!!

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Wonderful team. Kept constant communication with me. 10/10

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

From the beginning of the process to the end, Caroline & Jessica were professional, offered ample education and made every step as stress free as possible! As a working mama bear to three, I need each of those boxes checked! Very thankful that they got me in & out and back in my vehicle. They were also so kind to my kiddos when they came in with me upon drop off and pickup! 10/10 recommend this dynamic duo! The work also looked amazing, I couldn’t even tell a tent flew into my truck doors🤦🏼‍♀️ &it’s a 2026 expedition! So extremely thankful.

My Experience

I car looks brand new again!!! Thanks for taking good care of my car and bringing her back to life!

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I love how they keep me up to date on my car and love how they treat me as family their and looking out for me when my vehicle was in their shop

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great experience! Professional and friendly people. Car looks great.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

easy to work with and very professional!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Likely to Recommend

Repair Quality

The manager, Carolyn, was amazingly helpful. The receptionist, Jessica, coordinated everything perfectly between myself, my insurance company, and the car rental company. The staff in the back, who painted my vehicle, helped me when I needed to retrieve some items. They also were surprisingly efficient and helpful.

Customer Service

Please see previous comments.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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