Gerber Collision & Glass - CO Springs/Palmer Park
5900 Palmer Park Blvd,
Colorado Springs,
CO
80915
USA
Gerber Collision & Glass - Colorado Springs/Palmer Park offers collision repair/auto body services backed by a National Lifetime Guarantee.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Towing
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 8:00 am - 5:00 pm |
| Tue | 8:00 am - 5:00 pm |
| Wed | 8:00 am - 5:00 pm |
| Thu | 8:00 am - 5:00 pm |
| Fri | 8:00 am - 5:00 pm |
| Sat | Closed |
Ford
GM
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding repair quality, with many noting their vehicles looked brand new upon return. The team receives high marks for proactive communication, including regular text and call updates throughout the repair process. Timeliness is a standout strength, with numerous customers highlighting that repairs were completed ahead of schedule. The professionalism, friendliness, and helpfulness of the staff are frequently celebrated. A small number of customers noted areas for improvement, including desires for more frequent updates, interior cleanliness upon vehicle return, and ensuring all repair items are fully addressed before pickup.
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Service Quality
"They did an outstanding job with my repairs. They made the process simple and worked well with ..."
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"Friendly people, they got my car done a lot sooner than expected, they delivered my car, they also went above and ..."
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"They did not fix the bumper ,that they charged me 1700 dollars for.i went back and got a lame excuse,that ..."
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"Everything is great except......I have pics to prove this ofcourse. The front driver side bumper to fender ..."
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"Excellent to work with, excellent workmanship, and excellent communication"
"My vehicle was actually ready one week prior to the original estimate completion date."
"Ready 2 weeks before the expected date."
"My vehicle was done a day early. Very efficient and professional staff. Would definitely use again ..."
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"The repair itself was awesome, the time it took was a little long. I would rather have an awesome repair that takes ..."
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"Date kept changing"
"Regular updates, and even completed before their estimate!"
"I received plenty of text messages about the status of the repairs."
"Amazing service! I had no issues at all. They communicated every step of the way and coordinated everything with my insurance. My ..."
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"I wish they had called or texted me with updates more often."
"... 10. On my second repair that I paid for personally the communication was poor - I kept having to call to get updates."
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Leisha
(Toyota owner)
reviewed 8/25/26
My Experience - 5.0/5.0 -
Loved the update emails. It put me at ease.
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Christian
(Toyota owner)
reviewed 8/25/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great workmanship
Customer Service - 5.0/5.0
Returned Clean
Krista
(Toyota owner)
reviewed 8/22/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everyone was very professional and kind. The repair turned out perfectly! Thank you so much!!
Customer Service - 5.0/5.0
Returned Clean
Mark
(Honda owner)
reviewed 8/21/26
My Experience - 5.0/5.0 -
Communication was awesome via text messages
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Rebecca
(Buick owner)
reviewed 8/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Very professional and did a great job
Customer Service - 5.0/5.0 -
Great customer service very pleasant
Returned Clean
Anonymous
(Chevrolet owner)
reviewed 8/20/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Tina
(Ford owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
My truck looks great, and it was done over a week before the estimated completion date! Thank you
Customer Service - 5.0/5.0 -
Mardell is the best she helped make the whole process as easy as possible. They all rock! Thank you guys so much!
Returned Clean
Ricky
(Toyota owner)
reviewed 8/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Totally professional. Always informed
Customer Service - 5.0/5.0
Richard
(Hyundai owner)
reviewed 8/14/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Nathan
(Ford owner)
reviewed 8/13/26
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 4.5/5.0
Craig
(Hyundai owner)
reviewed 8/11/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
Ann
(Toyota owner)
reviewed 8/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and efficient repairs
Customer Service - 5.0/5.0 -
The advisor and receptionist were very professional and courteous.
Returned Clean
Sharilyn
(Infiniti owner)
reviewed 8/6/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
friendly, good communication, everything looks great, thank you!
Customer Service - 5.0/5.0
Edward
(Honda owner)
reviewed 8/6/26
My Experience - 5.0/5.0 -
Very responsive and professional.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Excellent service!!!!?
Customer Service - 5.0/5.0
Returned Clean
Mary
(Ford owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0 -
Very thorough.
Repair Quality - 5.0/5.0 -
Communicated well about the status of the repairs
Customer Service - 5.0/5.0 -
Always respectful and friendly.
Jennifer
(Subaru owner)
reviewed 8/6/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Daniel
(Kia owner)
reviewed 8/3/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Fotios
(Jeep owner)
reviewed 8/3/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Gerber was fantastic! Hands down the best body shop I’ve ever worked with!
Repair Quality - 5.0/5.0 -
Awesome job completed well ahead of schedule!
Customer Service - 5.0/5.0 -
Everyone is very friendly and professional!