Gerber Collision & Glass - CO Springs/Boulder St.

5.0 (885reviews)
99%
3775 E Boulder St,  Colorado Springs,  CO  80909
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In operation 85 years, 4 years at this location.

Gerber Collision & Glass - Colorado Springs / Boulder St offers quality collision repair/auto body services backed by a National Lifetime Guarantee.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Towing
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 8:00 am - 5:00 pm
Tue 8:00 am - 5:00 pm
Wed 8:00 am - 5:00 pm
Thu 8:00 am - 5:00 pm
Fri 8:00 am - 5:00 pm
Sat Closed
* Holiday hours may differ.
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Reviews (885)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, seamless communication, and timely repairs. Many highlighted that vehicles were completed ahead of schedule, with proactive updates provided multiple times per week without customers needing to follow up. Repair quality was frequently described as exceeding expectations, with vehicles returned looking brand new and often detailed inside and out. The front office staff and service advisors were widely commended for being professional, friendly, and knowledgeable. Customers also appreciated added conveniences such as rental car coordination and on-site rental returns. A few customers noted minor concerns, including use of aftermarket parts instead of OEM, paint residue on a windshield, and a security concern regarding an unfamiliar badge found in a vehicle - all shared directly from customer feedback. Overall, the vast majority of customers expressed high satisfaction and strong intent to recommend the shop to family and friends.
AI-Generated from reviews written in the last 12 months
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"... The texts & calls were very much appreciated. The workmanship on our vehicle was outstanding. We will make every effort recommend your services ..." Read more
"My car is legitimately better than before the accident. I really cant believe it."
"Ive used Gerber twice now and I couldnt be more pleased. Im kept updated and their work is amazing. I also ..." Read more
"... vehicle completed before the estimated time frame and the vehicle looked outstanding when done. All in all could not have been happier with the ..." Read more
"I was very happy with how my car was finished! Everything looks brand new and the team at Gerber was very accommodating. I especially appreciate having a lifetime warranty ..." Read more
"... good with communication during the repair, had the vehicle completed before the estimated time frame and the vehicle looked outstanding when done. All ..." Read more
"... were quick and efficient. They kept me updated and they finished my car way before I thought they were going to" Read more
"... them that I only have my retal tell Wednesday and they got the job done in time so I wouldn't have to keep the car any longer. Great job!" Read more
"Everything was perfect & done a full day sooner than promised. The entire staff was amazing."
"... my vehicle was incredibly fast and professional, one repair shop quoted me 2-3 weeks and Gerber finished it in under a week." Read more
"The communication throughout the repair process was consistent and informative. Questions I had for the staff were promptly answered ..." Read more
"... and auto glass set the bar extremely high. I was kept in the loop as far as when my vehicle would be completed, and my estimator was extremely knowledgeable, nice, ..." Read more
"The communication was great. I did not have to call once to ask about the car."
"... friendly and helpful. They worked fast and efficiently, kept me updated throughout the entire process, and even helped coordinate my rental car. When I ..." Read more
"Provided updates frequently while our car was in the shop, we didnt have to call and ask for updates. The only ..." Read more

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you Gerber team for your courteous, professional and quality repairs on our Jeep Compass. Work was completed in a timely fashion considering the total amount of damage on the jeep. We are fully satisfied... THANK YOU Gary for the consistent updates. FRED & LOUISE DEHERRERA 9-29-1926

My Experience

Everything they did was great I could not complain

Likely to Recommend

Very satisfied

Repair Quality

Don’t see any flaws

Customer Service

Always keep us updated

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Gary was very informative all along the process of repair and did a great job!

Likely to Recommend

Repair Quality

Gary was great to work with!

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Johnny was very professional and so was all the staff there at Gerber collision! They kept me updated all the time on the status of my vehicle and it was ready when promised! The car looks beautiful. They did a fantastic job. What more can you ask for?

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

They were so great. Did a wonderful job. Treated me so nice.

Likely to Recommend

Repair Quality

Amazing customer service! Great work!!!

Customer Service

Great

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and work. I am happy I chose them.

My Experience

Johnny communicated very well throughout the process. His team did a fantastic job on the repairs. I am beyond satisfied and impressed with the professionalism of this shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

We appreciated the updates, and we will choose Gerber for our next repair. The entire process was seamless and made us feel important and valued as customers. We just recently received our vehicle, and we will reach out with any concerns. We feel confident in recommending Gerber to our friends and family.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Thank you all for the detail and efficiency of fixing my Mazda -- also, I really enjoyed the communication on the status, and everyone I encountered was super knowledgeable and friendly.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I was very pleased with the excellent and timely repair and good communication of the progress of the work.

Likely to Recommend

Definitely recommend

Repair Quality

Excellent repair, Excellent communication

Customer Service

Frequentvupdates, knowlegable

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication. The team at gerber collision and glass is top notch. Huge thank you to Gary for getting my truck back into working order!

Likely to Recommend

Was recommended by another person to choose Gerber due to him having work done there before

Repair Quality

Very precise at what needs to be repaired and is talked to with the customer at drop off with multiple phone calls with updates multiple times a week makes a customer at ease with the length of the repair needed

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good and quick service, everyone was really nice and they have very affordable pricing.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jonny did a great job communicating expectations throughout the entire process.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

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