Caliber - Monument

4.9 (2,462reviews)
99%
960 Baptist Rd,  Monument,  CO  80132
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In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car
Call
Email

Reviews (2,462)

Customers say
Overall Customer Satisfaction
Customers consistently praise the exceptional service quality, with outstanding repair work that makes vehicles look brand new. Communication stands out as a major strength, with regular text updates and transparent explanations throughout the repair process. The team demonstrates excellent customer service, being professional, friendly, and accommodating to customer needs. Timeliness is another highlight, with many repairs completed ahead of schedule. Customers appreciate the thorough cleaning service, often receiving vehicles cleaner than when dropped off. The staff's knowledge and professionalism create a stress-free experience, with many customers expressing they would highly recommend the service and return if needed.
AI-Generated from reviews written in the last 12 months
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"Caliber is the gold standard in auto collision repair …!"
"Very satisfied with the professional staff. The work done on my car turned out perfect and would definitely use them again if ever needed."
"... and patience. Thank you for your professionalism. My car looks showroom new." Read more
"If I could give them an 11. I would."
"We got our vehicle back sooner than promised"
"It was ready 2 weeks early!"
"It was done much soon than anticipated. That I totally appreciated."
"Vehicle was finished before the projected date, which was awesome! Glad to have my vehicle back."
"Completed early"
"Wow! The whole process was seamless. We were particularly impressed with the updates via messaging and the timeliness of the repairs. Thank ..." Read more
"... interactions with Caliber Collision were exceptional . Clear communication and the service was excellent. I really appreciated the status updates and the final ..." Read more
"I received text updates almost daily which I definitely appreciated!"
"Communication was outstanding"
"They texted me every step of the way."

My Experience

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Scheduling was smooth. Updates were prompt and clear. Caliber was very easy to work with. My car looked as good as new and my service specialist (Ric) was great.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Jennifer and the crew at the Monument Caliber were amazing! Theirs is the ONLY shop we will take our vehicles to. They provide a detailed estimate, check in with us throughout the process and restore our vehicles , on time, to like new condition and do so in a friendly professional manner! They are amazing!

My Experience

A truely professional job. And Rick handled everything in a timely fashion. I particularly appreciated the daily updates. You folks clearly have client communications down to a science. Keep up the great work!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Great communication and quality work. We have had 3 of our cars repaired for hail over a 2yr period and Caliber Collision has done a great job. Thank you

My Experience

Jen was terrific and kept me informed of the progress. The repair looks like nothing ever happened.

My Experience

Responsive Flexible Great regular updates

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rick did a great job in taking care of us. He kept us informed via texts of exactly where they were in the repair process. And the car is good as new. We’ve used them in the past and we’ll use them again if the occasion arises. I highly recommend Caliber Collision in Monument, CO.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The timing was good, but my lift gate still doesn’t function. I need to bring it back

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Rick is great about communicating status and explaining everything about our repair.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Smart, swift and kind service! Twice in a row!!

My Experience

My Experience

Outstanding communication

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

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