Caliber - Monument

4.9 (2,516reviews)
99%
960 Baptist Rd,  Monument,  CO  80132

In operation 29 years, 7 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
GM Basic
I-Car

Reviews (2,516)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, outstanding communication, and impressive timeliness. Repairs were frequently completed ahead of schedule, with many customers delighted to receive their vehicles earlier than promised. The team was widely recognized for professionalism, friendliness, and attention to detail. Regular text and phone updates throughout the repair process were highlighted as a standout feature, giving customers peace of mind. Repair quality received high marks, with many noting their vehicles looked brand new upon return. Several customers also appreciated the complimentary interior cleaning as a thoughtful bonus. A few customers noted areas for improvement, including occasional minor issues upon vehicle return, one instance of overly frequent text updates, and isolated concerns about final costs exceeding initial estimates.
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"The quality of work at Caliber Collision can't be beat by any shop in the state. They keep you updated at ..." Read more
"... perfect time to brush that word off and use it again…impeccable in all respects. I am so impressed by the employees who are truly masters of their craft and we are the ..." Read more
"Prompt repair, courteous workers, great work"
"... impressively, they managed to exceed expectations by finishing the entire project ahead of schedule." Read more
"... They kept me informed every step of the way, and finished WAY ahead of schedule. I especially appreciate the fact that they brought the car to my house when the ..." Read more
"... experience. They were giving me updates along the way and got my car done over a week sooner than estimated. Highly recommend. It was a great experience." Read more
"... performed by Caliber Collision were seamless, and delivered significantly ahead of schedule. I trust Caliber Collision with all of my auto body repairs." Read more
"... informed everyday while my car was in their care. They finished my car well ahead of the original estimated repair date. The car looks like new and has a lifetime warranty." Read more
"... interactions with Caliber Collision were exceptional . Clear communication and the service was excellent. I really appreciated the status updates and the final result ..." Read more
"... whole process was seamless. We were particularly impressed with the updates via messaging and the timeliness of the repairs. Thank you to the whole team!" Read more
"Professional team with great customer service . Text messages with updates were accurate."
"Lots of great communication about the vehicle status which was appreciated. They were able to start on it pretty ..." Read more
"The text messages are too frequent, unnecessary and very annoying. There is such a thing as being over informed. Way ..." Read more

Likely to Recommend

Repair Quality

Caliber was outstanding and terrific in every way. If I were have another collision I Wii go back to them . Thanks especially to Rick

Customer Service

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My Experience

They did a beautiful job on my old truck.

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Customer Service

My Experience

Rick was excellent to work with and the repairs look great!

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My Experience

It appears that every member of the team went above and beyond. My car looked terrific when it was done. Thank you Caliber Collision!

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My Experience

They actually care about the end result. As silly as it sounds they were aware of how I feel about having my car look new again. Pride of workmanship, respect for Jen our technician and the updates were great!

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Repair Quality

Very speedy turnaround and the truck looks brand new. The front office was outstanding keeping me informed during the process.

Customer Service

Jen was outstanding to work with. Great customer service.

Returned Clean

My Experience

I had a very positive experience with Caliber Collision after my Hyundai Palisade needed body work following a collision. From the moment I arrived, I was warmly welcomed. The staff was very professional, friendly, and helpful, and the shop was exceptionally clean and well organized. I was originally told that the repairs would take about three weeks, but they completed the work in only about a week and a half! Throughout the entire process, I was kept informed through their online portal about the progress of the repairs, which I really appreciated. When the work was finished, they even offered to bring my vehicle to my home and pick up the rental car. That was an unexpected and very convenient service. The repair work was excellent and very professionally done. They also cleaned my Palisade inside and out, so it looked great when it was returned to me. I am extremely pleased with the service, communication, quality of the repairs, and overall experience. I highly recommend Caliber Collision to anyone who needs body work after a collision!

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Returned Clean

My Experience

Repairs were great, price was better than expected, and the staff was friendly.

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My Experience

Fast, efficient, kept me informed

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My Experience

Not only was my repair done fast but it was done very exceptionally. I definitely like the work that was done to my car, it's like the accident never happened. Caliber Collision took care of my car but they also were very kind and respectful to me and they helped me out when I had to take my car in and have a rental car. Caliber went out of their way to help me get my car back once it was done because I'm a mother of three and my husband and I work constantly there was no way for me to get my car back easily, so they went out of their way to help me with that too.

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Returned Clean

My Experience

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My Experience

This is my second repair recently at your place and I have been well communicated with and taken care of. I would like to point out Jen specifically at the Baptist location has been amazing and great to work with. She also took good care of us on my first visit with repairs. Thanks so much!

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Jen was amazing with her service as this was my second experience at Caliber on Baptist Road in Monument, CO.

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Returned Clean

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My Experience

Rick and the whole team did an amazing job! The bumper and rear lift gate look brand new! Thank you all for your hard work.

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My Experience

During this entire process, the Caliber team, especially Jennifer were the only ones that showed kindness and empathy. Having your car damaged is stressful enough, but I put the faith in Jennifer and trusted her guidance.