Caliber - Columbia - Southeast
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The work was well done .very nice
My Experience - 4.5/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
AMAZING
Customer Service - 5.0/5.0 -
Alex was very professional and excellent communication
Returned Clean
My Experience - 5.0/5.0 -
They did great and fast work. Can’t ask for more.
My Experience - 4.3/5.0 -
My car looks really great. I only had one problem. I originally took my car to the Killian Rd location. At Killian I signed an agreement that if they could not service my car that they would send my car to another location and bring my car back to the original location where I dropped it off. That agreement was NOT honored. I had to pick my car up at the Garners Ferry location. The manager at Garners Ferry was very professional and said they could send my car back to Killian but it depends on when the tow truck will be available. Mind you I live 30 minutes on the other side of town. I just didnt like the agreement not being honored.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 3.5/5.0 -
The only problem I had was signing an agreement that my car would be sent back to the original location where I dropped it off at but instead had to pick it up at another location.
My Experience - 5.0/5.0 -
Caliber collision is the best especially Mr.Chase . Best customer service ever !!!!! My car also looks brand spanking new . Thank you all . You guys are amazing.
My Experience - 5.0/5.0 -
Alex was very professional and kept me updated throughout my repair process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Alex was very professional and kept me informed throughout my repair process.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
My experience with Caliber Collision was phenomenal. Alex kept me updated through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Great customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Caliber Collision was able to help me replace a rear end bumper and only took one day to complete it. I am very pleased with the results and time it took to do so. They also helped me coordinate with enterprise to get a rental during the duration of my waiting time. I appreciate their assistance on this matter and would recommend their service to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything went great and my bumper is great as new!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The process was smooth and easy. They kept me updated through text messages about my repair. They said my car would be ready on 4/10 and I got it back 2 days earlier. Kudos to Caliber Collision to a job well done.
Likely to Recommend - 2.5/5.0
Repair Quality - 2.5/5.0 -
Unfortunately, I had to take my car back because the bumper came loose. They did take my car in the back to access the problem. After an hour or so, brought it back around and asked me questions if as though it was my fault that the bumper came down. I have worked at the same place for the last 22yrs and my route hasn’t changed, so therefore I’ve done nothing different in my travel. I was also extremely disappointed by the fact that I was told not to wash my car, a white car that is for 30 days but when it was brought back too me, it looked if as though the person who did the repair didn’t attempt to wipe off the smear of black substance that was in the area of the repair. This is my dream car and it I don’t even look at it the same way anymore.
Customer Service - 1.5/5.0 -
Refer to the first answer
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I was completely satisfied with the work that was done on my 3020 Lexus RX. The work was done to my satisfaction and also in a timely manner. And the staff was very kind and helpful and gave updates on the status of the work being done.
Customer Service - 5.0/5.0 -
The staff was very kind and helpful.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Only issue was the timeline of completion.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The workmanship was excellent. I was kept totally updated and involved during the repair process through text messages. Totally satisfied. Would gladly recommend to others.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Customer service was excellent. I loved being kept informed of the stage of the repair.