Caliber - Lexington Sc
521 Columbia Ave,
Lexington,
SC
29072
USA
In operation 29 years, 7 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
Services
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
Payment Types
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
Languages
- English
Hours
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Ford
I-Car
Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding communication, with many highlighting frequent text and phone updates throughout the repair process. Repair quality was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was frequently celebrated, as many repairs were completed ahead of schedule. Staff professionalism, friendliness, and willingness to go above and beyond were repeatedly commended. A small number of customers noted areas for improvement directly from their comments, including paint quality inconsistencies, occasional delays without proactive explanation, and isolated quality control concerns on a few repairs.
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Service Quality
"... experience at Caliber Collision. The team provided top-notch service from start to finish, and the quality of the work on my Ram 1500 exceeded my expectations. ..."
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"The quality of the repair is exceptional, communication during the repair process was excellent, calls and questions ..."
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"... team working on my car was incredible. They where communicative the entire time, respectful, and willing to go the extra mile. I will recommend caliber to anyone ..."
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"... whenever I picked it up. My vehicle not only was restored to like-new condition, but was also detailed inside and out. It looked great all the way around! ..."
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"... have interfaced with were very professional. The work done on my vehicle was excellent quality, completed on time, and fairly priced."
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"My vehicle was ready nearly a week ahead of schedule!"
"Great communication throughout. Car was finished in half the expected time and under the estimate which was a wonderful surprise. This work was done ..."
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"... service. You kept me up to date on the service and was done 4 days earlier than expected. Thank you."
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"Kept me informed of every move with my car and finished it about nine days earlier than projected! Awesome!"
"Given 2-3 week estimation. Completed after 7 weeks."
"I received several texts along the way, keeping me informed of my vehicles progress. Communication was excellent!"
"Communication was excellent. Repair was completed sooner than originally estimated. The relationship between ..."
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"Caliber Collision was great. I got daily updates on my car and what stage of the repair they were at. I was very pleased with the customer ..."
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"great job and great communications"
"Communication about my car was perfect. Repairs were completed sooner than expected and everyone is extremely ..."
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Christopher
(Toyota owner)
reviewed 9/21/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick and courteous business that was very easy to work with.
Customer Service - 5.0/5.0
Sean
(Hyundai owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Matteo
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Chris
(Chevrolet owner)
reviewed 9/21/26
My Experience - 5.0/5.0 -
I appreciated my experience with Caliber, including how they handled supplemental damage even if was discovered. Kara was very professional and personable.The entire staff was very helpful too, from start to finish. A great job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Justin
(Honda owner)
reviewed 9/21/26
Likely to Recommend - 2.0/5.0
Repair Quality - 2.0/5.0
Customer Service - 3.5/5.0
Chadonna
(Nissan owner)
reviewed 9/18/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Tyrone
(RAM owner)
reviewed 9/18/26
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Mae
(Honda owner)
reviewed 9/17/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
David
(Toyota owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great service and excellent results
Customer Service - 5.0/5.0 -
Perfect customer service. I had questions and concerns and all were answered and set my Muslims at ease. Great service
Returned Clean
Kathryn
(Honda owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0 -
We have used you guys in the past and that's why we wanted to come back!
Repair Quality - 5.0/5.0 -
Thank you, all!
Customer Service - 5.0/5.0
Returned Clean
Whitney
(Toyota owner)
reviewed 9/16/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Roosevelt
(Volvo owner)
reviewed 9/15/26
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Isabel
(Chevrolet owner)
reviewed 9/15/26
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0
Customer Service - 2.0/5.0
Jean
(Kia owner)
reviewed 9/10/26
My Experience - 5.0/5.0 -
Awesome work and amazing customer service
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Ta'vonne
(Honda owner)
reviewed 9/10/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Susan
(Subaru owner)
reviewed 9/8/26
My Experience - 5.0/5.0 -
Taking the time to explain the process to me helped ease my mind.
Likely to Recommend - 5.0/5.0 -
Hopefully, this won’t happen again to myself or my family members.
Repair Quality - 5.0/5.0 -
Everything was taken care of. All questions answered.
Customer Service - 5.0/5.0 -
Excellent!
Cesar
(Hyundai owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Lindsey
(Ford owner)
reviewed 9/8/26
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Michael
(Ford owner)
reviewed 9/7/26