Caliber - Columbia - Greystone

4.8 (4,005reviews)
99%
220 Greystone Blvd,  Columbia,  SC  29210

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (4,005)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for outstanding service quality, with repairs frequently described as making vehicles look brand new. Communication was a standout strength, with customers appreciating regular texts, calls, and updates throughout the repair process. Timeliness was widely celebrated, as many vehicles were completed ahead of the promised date. Customers highlighted the professionalism, friendliness, and helpfulness of the entire staff. A few customers noted areas for improvement, including instances of poor paint quality, interior cleanliness concerns, unresolved mechanical issues discovered after pickup, and occasional communication gaps - all directly reflected in their feedback.
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"... repair job was performed beautifully. Once finished, it was impossible to tell that there had been any damage in the first place." Read more
"... kept in constant contact with updates throughout & the car looked amazing when I picked it up!" Read more
"The paint has way too much orange peel, needs a good cut and buff job. There is lots of tap residue on the ..." Read more
"... professional and kept me informed about my repair. My vehicle looks like the accident never happened. Though I hope not to need your services in the future; ..." Read more
"Poor communication did not paint my vehicle correctly kept my car for over a month and left did not put my correct parts on my car"
"Was informed about the progress in a timely manner. Delivered the car with completed repairs a week before expected date. Customer Service was excellent!!!!"
"Wayyyyy before the estimated date. I was pleasantly pleased about that"
"Early by about a week! I was thrilled."
"Excellent repair work - it looks like it was never damaged and they did it faster than anticipated. Highly recommend!"
"The vehicle was ready earlier than I expected which I appreciated!"
"... extremely helpful and explained everything throughly. I received timely updates on my service and was extremely pleased with the service I received. Prayerfully I wont get ..." Read more
"Was informed about the progress in a timely manner. Delivered the car with completed repairs a week before ..." Read more
"Poor communication did not paint my vehicle correctly kept my car for over a month and left did not put ..." Read more
"The team was very professional and kept me informed every step of the way. I was extremely happy with the service I was provided."
"Communication was excellent. Process was very easy. Car looks great."

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Excellent work and excellent service

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Work was excellently done and I was impressed with the service and professionalism of everyone.

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⭐⭐⭐⭐⭐ Excellent Experience at Caliber Collision! I had such a great experience with Caliber Collision, and I especially want to give a huge thank you to Bobby and the entire staff. Bobby truly gave me hope and reassurance throughout the entire process. Honestly, he made everything so much easier than dealing with the insurance company itself! He consistently kept me updated, checked in to make sure I understood everything, and always asked if I had any questions or needed anything. That level of communication and support meant so much to me, especially during a stressful situation. If you’re unsure about where to take your vehicle after an accident, this is definitely the place to go! My baby is riding smooth and looks like nothing ever happened. You would never know she had been in an accident! Thank you so much, Bobby and the entire Caliber Collision team, for your kindness, support, and for taking such great care of me and my vehicle. I truly appreciate you all! ❤️🚗✨

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⭐⭐⭐⭐⭐ Excellent Experience at Caliber Collision! I had such a great experience with Caliber Collision, and I especially want to give a huge thank you to Bobby and the entire staff. Bobby truly gave me hope and reassurance throughout the entire process. Honestly, he made everything so much easier than dealing with the insurance company itself! He consistently kept me updated, checked in to make sure I understood everything, and always asked if I had any questions or needed anything. That level of communication and support meant so much to me, especially during a stressful situation. If you’re unsure about where to take your vehicle after an accident, this is definitely the place to go! My baby is riding smooth and looks like nothing ever happened. You would never know she had been in an accident! Thank you so much, Bobby and the entire Caliber Collision team, for your kindness, support, and for taking such great care of me and my vehicle. I truly appreciate you all! ❤️🚗✨

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⭐⭐⭐⭐⭐ Excellent Experience at Caliber Collision! I had such a great experience with Caliber Collision, and I especially want to give a huge thank you to Bobby and the entire staff. Bobby truly gave me hope and reassurance throughout the entire process. Honestly, he made everything so much easier than dealing with the insurance company itself! He consistently kept me updated, checked in to make sure I understood everything, and always asked if I had any questions or needed anything. That level of communication and support meant so much to me, especially during a stressful situation. If you’re unsure about where to take your vehicle after an accident, this is definitely the place to go! My baby is riding smooth and looks like nothing ever happened. You would never know she had been in an accident! Thank you so much, Bobby and the entire Caliber Collision team, for your kindness, support, and for taking such great care of me and my vehicle. I truly appreciate you all! ❤️🚗✨

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My car was in the shop for 2 months and everyone was so helpful each time I had questions. Andrea specifically always helped me with insurance questions, policy details and more regarding this experience. She made me feel so comfortable and understood as this was my first serious accident. Bobby did a fantastic job on my car and was also great at communicating updates. This place feels like home!!

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All well done. Bob was great!

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The repair on outside was good but now my back ac don’t work

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Everyone was great from start to finish. Bobby kept me updated every step!

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Wonderful service! They kept me informed every step of the way and updated me on the progress of my car repairs. My car looks brand new and like the damages were never there! Highly recommend and will definitely be using Caliber in the future!

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