Caliber - Cookeville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The team was very good at communicating and when I got my car it looked brand new! Thank you so much Caliber Collision team! You all did a wonderful job!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Sam, Rachel and the crew did a great job! The car looks great and it was a quick process from start to finish. We really appreciate all of the communication throughout the time our car wash with you guys! Thanks again!!
Likely to Recommend - 5.0/5.0 -
We will absolutely be recommending y’all to our family and friends!
Repair Quality - 5.0/5.0 -
Sam and Rachel are great!!!! They keep you informed on what’s going on with your car. Will definitely be using Caliber Collision for all of our future vehicles!! Thanks so much for all y’all have done!!!
Customer Service - 5.0/5.0 -
The best customer service!!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 3.5/5.0
Repair Quality - 3.5/5.0 -
Car was moved from Nashville to Cookesville to expedite the repair and it ended up taking 1 week longer than originally anticipated. Sam (service manager?) at Cookesville was great to communicate with though - he kept us up to date continuously and was mindful of the several delays. The car was returned to Nashville but with a large scratch on the opposite side that was repaired, so now it needs to go back into the shop for that to be fixed.
Customer Service - 4.5/5.0 -
Sam kept in touch regularly and was easy to talk to.
Returned Clean
My Experience - 5.0/5.0 -
Wonderful company to work with, they kept me updated and got my vehicle back up and going quickly 10 out 5 stars!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
10 out of 10, repair was great and Caliber Collision kept me inform the entire time.
Customer Service - 5.0/5.0 -
Great customer service
Likely to Recommend - 5.0/5.0 -
Great to work with
Repair Quality - 5.0/5.0 -
Very well done
Customer Service - 5.0/5.0 -
Kept me informed and updated every few days
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Super nice and friendly specially that one young lady at the desk she the best
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Quick turn around, friendly and professional. Great job all around! Thank you!!!
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Everything looks great and it was quick and easy!
Customer Service - 5.0/5.0 -
Everyone I spoke to was kind and helpful!
My Experience - 5.0/5.0 -
Fantastic communication and very speedy repair. Thank you so much.
My Experience - 5.0/5.0 -
I really appreciated the updates throughout the week. My car was also ready 4 days earlier than expected! They excelled in the repair, as far as insurance would allow.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Best sop ever
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
They did a great job
Customer Service - 4.5/5.0 -
automated system worked... but hoped to hear the day before, things got busy im sure... no biggie
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I would definitely 100 percent recommend these people!! The best customer service. Kept us updated about my vehicle. And was pretty fast. They did such a fantastic job on my bronco. It looked brand new when it was done and cleaned the inside and out. Also they are very kind!! You wouldn't be disappointed!! Thank you caliber collision!!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
My car looked brand new again.
Likely to Recommend - 5.0/5.0 -
I was completely satisfied.
Repair Quality - 5.0/5.0 -
My car looked brand new. Thank you!
Customer Service - 5.0/5.0 -
My car looks brand new. And they had me back in my car within a week.