Cookeville Collision Center

4.9 (1,284reviews)

96%

(931) 372-2639

1501 S Jefferson Ave, Cookeville, TN 38506

96%

See Photos

1501 S Jefferson Ave
Cookeville, TN 38506

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

About Cookeville Collision Center

See Photos

1501 S Jefferson Ave
Cookeville, TN 38506

Get Directions Website

Take photos and get an online estimate

Online Estimate

Schedule an estimate appointment

Book Appointment

In operation 31 years.

Cookeville Collision Center is a full service collision center. We have state of the art equipment to repair vehicles properly, from laser measuring system two frame machines and two Pro Spot welders. We provide excellent customer communication throughout the repair process.We utilize multiple estimating systems and have a beautiful new lobby for our customers.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Cash
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	Closed

* Holiday hours may differ.

Hyundai

I-Car

Kia

Nissan

Call

Website

Reviews (1,284)

Sort By:
Newest
Rating

1,173 Customers Rated

5 Stars

78.5% Complete

(1008)
4 Stars

7% Complete

(90)
3 Stars

1.8% Complete

(23)
2 Stars

1.6% Complete

(20)
1 Star

0.7% Complete

(9)
< 1 Star

1.8% Complete

(23)

Customers say

Overall Customer Satisfaction

Customers consistently praise the shop for outstanding service quality, with repairs frequently described as flawless, showroom-quality, and better than new. The team receives high marks for professionalism, friendliness, and going above and beyond expectations. Communication is a strong highlight, with many customers appreciating proactive updates throughout the repair process. Timeliness is generally well-regarded, with several vehicles completed ahead of schedule. Customers also frequently commend the complimentary interior and exterior detailing upon vehicle return. A few customers noted occasional delays, parts-related setbacks, or communication gaps, reflecting areas customers feel could be refined further.

Select to learn more

Service Quality
Timeliness
Communication

"From the start, I was treated with professionalism. The repair to my truck was spot on. What impressed ne the most was my vehicle was completely ..." Read more

"... spot with a design crease going through the damage. The repair was flawless. Kudos to the whole team at Cookeville collision!" Read more

"... t-boned and damaged from front bumper to rear bumper. All of it looks like it just came out of the showroom now. Great job and thanks." Read more

"Perfect work! You cant even tell there was ever a problem there."

"... collision proved that theory wrong, friendly staff and good solid work along with speedy repair times and good communication proved that there is honest ..." Read more

"... three weeks minimum before i brought my truck in, it barely spent over a week in the shop before repairs was done" Read more

"Vehicle is ready early. This place is the best!"

"The vehicle looked very good. But the timing for it to be ready was 2 days late."

"... the friendly efficiency with the way it was done. They finished ahead of schedule and at reduced cost.." Read more

"... Collision did an excellent job servicing my vehicle. Their communication was outstanding—they kept me informed of any scheduling changes and ..." Read more

"... spoke to was so kind and explained things so well!! They kept us in the loop while our vehicle was there with updates so that way we didnt have to wonder ..." Read more

"Excellent job with communication. We were updated weekly with the progress of the repairs."

"... throughout the whole process with my car even had better communication than my insurance company and was very friendly when I stopped by to clean ..." Read more

"... my mirror. Had to call back in the next morning. No communication for almost a week and a half, and I had to call in everytime to get updates on ..." Read more

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"From the start, I was treated with professionalism. The repair to my truck was spot on. What impressed ne the most was my vehicle was completely ..." Read more

"... spot with a design crease going through the damage. The repair was flawless. Kudos to the whole team at Cookeville collision!" Read more

"... t-boned and damaged from front bumper to rear bumper. All of it looks like it just came out of the showroom now. Great job and thanks." Read more

"Perfect work! You cant even tell there was ever a problem there."

"... collision proved that theory wrong, friendly staff and good solid work along with speedy repair times and good communication proved that there is honest ..." Read more

"... three weeks minimum before i brought my truck in, it barely spent over a week in the shop before repairs was done" Read more

"Vehicle is ready early. This place is the best!"

"The vehicle looked very good. But the timing for it to be ready was 2 days late."

"... the friendly efficiency with the way it was done. They finished ahead of schedule and at reduced cost.." Read more

"... Collision did an excellent job servicing my vehicle. Their communication was outstanding—they kept me informed of any scheduling changes and ..." Read more

"... spoke to was so kind and explained things so well!! They kept us in the loop while our vehicle was there with updates so that way we didnt have to wonder ..." Read more

"Excellent job with communication. We were updated weekly with the progress of the repairs."

"... throughout the whole process with my car even had better communication than my insurance company and was very friendly when I stopped by to clean ..." Read more

"... my mirror. Had to call back in the next morning. No communication for almost a week and a half, and I had to call in everytime to get updates on ..." Read more

Clifford (Chevrolet owner) reviewed 10/22/26

James (Chevrolet owner) reviewed 10/22/26

Done a excellent job

Great work

Johnny (Hyundai owner) reviewed 10/22/26

would recommend.

We, my wife and I are very thankful and appreciate the work done bt Cookeville Collision with out 2026 Santa Fe.

very satisfied with the work.

Jan (Nissan owner) reviewed 10/22/26

Outstanding repair and communication.

Barbara (Hyundai owner) reviewed 10/19/26

Very satisfied

All repairs look wonderful. Great staff. Appreciate being kept informed.

Great staff!

Dev (Tesla owner) reviewed 10/13/26

David (Hyundai owner) reviewed 10/9/26

Steve (Hyundai owner) reviewed 10/7/26

I would absolutely recommend them

Excellent work on painting my car. Staff was great also.

Great customer service.

Brittany (Hyundai owner) reviewed 10/5/26

Julio (Honda owner) reviewed 10/4/26

The service and the way they kept me informed about all the advances were awesome.

Teresa (Hyundai owner) reviewed 10/1/26

I’m giving a 10 due to the way they handled the situation. The original paint was not correct but they had no problem to schedule to repaint it. That appt is in two weeks. As of now I’m pleased.

Annette (Nissan owner) reviewed 10/1/26

They always do a good job and keep me informed.

They do a good job and keep me informed.

Gary (Hyundai owner) reviewed 9/24/26

Nice people

Very good job

Anonymous (Ford owner) reviewed 9/24/26

The repairs look great. It took longer than we anticipated. We had to get the striping taken care of using another vendor.

Calvin (Nissan owner) reviewed 9/20/26

Tony (Nissan owner) reviewed 9/19/26

David (Nissan owner) reviewed 9/18/26

Deborah (Kia owner) reviewed 9/16/26

Absolutely likely

I wish they had reached out to tell me when they knew the repair was going to be more complicated than originally thought

Stephanie (Kia owner) reviewed 9/14/26

Donna (Nissan owner) reviewed 9/14/26

Very likely to refer. Courteous employees

Timely service and great repair service

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Cookeville Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

About Cookeville Collision Center

Take photos and get an online estimate

Schedule an estimate appointment

Reviews (1,284)

1,173 Customers Rated

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 4.5/5.0 -

Repair Quality - 4.5/5.0 -

Customer Service - 4.5/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 4.5/5.0

Customer Service - 4.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0

Repair Quality - 4.5/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 0.5/5.0