Caliber - Cookeville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Glad you could take the car in as soon as you could.Car. Looks good and seems to drive well.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0 -
The driver's side mirror that they had to replace will only adjust up and down. I have to take my car back for them to get the mirror to adjust side to side
Customer Service - 5.0/5.0 -
Very professional and apologized for the mirror not working correctly.
My Experience - 5.0/5.0 -
The repair looks amazing and I really appreciate the communication provided during the process!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service and updated me throughout the entire process. They even got it done like 2 weeks before it was projected to be done. Very glad to there entire staff for the work they did.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Excellent service , quality of work, and informative updates throughout!
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
Sam was pleasant to work with however our truck was in the shop for 7 days and we were told 3. We were never told that there was a part that came in scratched and they had to wait fir a replacement. They forgot to order the decals for the back and had to wait on those. Then when we picked up the truck the gas gage was showing there was only 3 miles of gas left, we NEVER run our vehicles that low. We would have definitely noticed the light on when we dropped it off! Went back to the shop and asked why the gas was so low, she stated "that's how it came in" NOT TRUE!
Customer Service - 2.5/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Love the text updates, completed sooner than originally scheduled
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very quick service. Did a great job and kept me updated on progress.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
General Manager Tanner and his crew were GREAT!!!!
Likely to Recommend - 5.0/5.0 -
They did an awesome job
Repair Quality - 5.0/5.0 -
I love that you updated me every 3 days or so. The work was completed very close to when you had told me up front.
Customer Service - 5.0/5.0 -
Had no problem any time I called
Returned Clean
My Experience - 0.0/5.0 -
My car still has a bad wobble in the front end