Caliber - Cookeville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
I received great customer service. Thank you
My Experience - 5.0/5.0 -
I appreciated that I was given the option to have direct communication. I also think that the repair happened extremely quick and appreciated the advice I received on some other issues I was having.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
I had a fantastic experience with this repair shop. They did an amazing job on my vehicle repairs and had everything finished in perfect timing. The work was high quality, and I truly appreciate their professionalism and efficiency. I would highly recommend them to anyone in need of reliable auto repair service!
Customer Service - 5.0/5.0 -
I had a fantastic experience with this repair shop. They did an amazing job on my vehicle repairs and had everything finished in perfect timing. The work was of high quality, and I truly appreciate their professionalism and efficiency. I would highly recommend them to anyone in need of reliable auto repair service!
My Experience - 5.0/5.0 -
The process was smooth. I was informed when my car was ready. I was easily able to communicate all my issues.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great experience
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
It has been a very satisfying experience with Caliber Collision. Fantastic communication all along the way. Started promptly. Finished when they said they would. Quality of the repair is 5 Star. Thank you Wes and all the team that made this happen
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Exceptional communication and work performed. I highly recommend this particular Caliber Collision
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Everything was good, thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Excellent work and service. Ya'll made the whole process easy and professional !! Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 4.5/5.0
Customer Service - 5.0/5.0
My Experience - 0.0/5.0 -
Really nice gentleman whom helped me. Car needed some cleaning which was fine but found a crack in the newly replaced rear light which is unfortunate. Otherwise they were great
Likely to Recommend - 3.0/5.0 -
Not likely with the end result. Just can't repair a car and have something broken
Repair Quality - 2.5/5.0 -
Polite gentleman whom helped me. Car was dirty they forgot to clean but gentleman addressed it right away which was fine. Concern really was light that was just replaced had a crack in it that I thankfully saw with the man whom helped me. Something like this should not happen. Would've been a 10 if not for that
Customer Service - 5.0/5.0 -
Gentleman whom helped was great
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Very good experience. The work was done ahead of time and a very professional job was done
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Wes was very good in informing me of all that was wrong and not him nor his crew were at fault as this wreck happened in Florida but he was kind and very honest and I was very grateful for his help. Everyone was wonderful and I would come back if I needed their help Thank folks job well done
My Experience - 5.0/5.0 -
We greatly appreciated the professionalism of Caliber Collission of Cookeville, TN. Our vehicle looks totally amazing. They did a fantastic job! Will highly recommend, and will use them again for future needs.
My Experience - 5.0/5.0 -
I love how you all kept me informed everyday. The work was completed faster than expected and it came out looking like it never happened!! You all are the best!!!!
Likely to Recommend - 5.0/5.0 -
Absolutely!!! I will recommend them to everyone!!!
Repair Quality - 5.0/5.0 -
They were awesome!!! Answered every question and super nice on the phone!! 😊
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
One of the easiest repairs I've ever dealt with, from drop off to pick up and their work is perfect, my vehicle looks brand new!
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Wes and the team went above and beyond in assisting us. Absolutely excellent customer service!!!