Caliber - Cookeville

4.8 (337reviews)
96%
690 County Services Dr,  Cookeville,  TN  38501

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.

Reviews (337)

My Experience

The staff was incredibly friendly and kept me informed about all the updates regarding my car. It was completed before the actual finish date, and I was very pleased with the business.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

This shop did an EXCEPTIONAL job on my car. I hit a deer going to work and they made it look like new!!!

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Repair Quality

Customer Service

Returned Clean

My Experience

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Repair Quality

Customer Service

My Experience

Communicated with me on repairs diligently and had my car back to me way ahead of schedule

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Replacement pieces do not fit right

My Experience

The car looked great on the outside. They left it cleaner than when I dropped it off!! Thank you.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

The paint job seemed a little bubbly and different but they did a great job repairing it and making it look good as new.

Customer Service

They seem confident in their ability to get the car done.

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Repair Quality

Customer Service

Everyone was so great, especially Teola at the front desk!

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They did a phenomenal job and updated me frequently throughout the repair.

Customer Service

They kept in contact throughout the entire repair process.

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Repair Quality

Good service and friendly people

Customer Service

Likely to Recommend

Repair Quality

You guys did everything right. I would definitely do business with you again. Wes went above and beyond to make sure I was taken care of well. No complaints, just a job well done. Thanks!

Customer Service

Everyone I came in contact there was friendly, helpful and professional. Thanks!

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Repair Quality

Customer Service

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Repair Quality

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Returned Clean

My Experience

Caliber done an excellent job on my truck . I will bring all my vehicles to them if they get damaged . Staff was very helpful and polite. Just a great team

Likely to Recommend

Repair Quality

GREAT TEAM AND STAFF. TRUCK LOOKS AWESOME. DONE A GREAT JOB, WILL BRING ALL MY VEHICLES TO CALIBER

Customer Service

Returned Clean

My Experience

Wry professional and timely with their service

My Experience

The job was not done to satisfaction to us or your Manager. The metal was crinkled still and very visible. We have to return the vehicle next week to be fixed.