Caliber - Cookeville
In operation 29 years.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- On-Site Car Rental - Enterprise®
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
Very informed on your vehicle and staff very nice and respectful
My Experience - 5.0/5.0 -
Rachel and Clint made the whole process a pleasure. If you don’t give them a raise, at least give them a gift card to a nice restaurant in the area. 👍🏽‼️😎
My Experience - 5.0/5.0 -
I loved how I was always updated on the progress of my car. It gave me a peace of mind. The whole staff was super friendly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Had a great experience. They did an excellent job in a timely manner. Everyone there was very polite and explained the process very well.
Likely to Recommend - 5.0/5.0 -
Would highly recommend this shop.
Repair Quality - 5.0/5.0 -
Great service and competent, knowledgeable staff.
Customer Service - 5.0/5.0 -
Everyone was great and they did everything the way they said it would be done
Likely to Recommend - 5.0/5.0 -
I have already told several family members and friends about how great Caliber Collision was to us.
Repair Quality - 5.0/5.0 -
Caliber Collision employees were friendly, professional, and courteous. They made us feel at ease from making the appointment for drop-off until we picked it up. They kept us informed of the repair work and and the progress being made on those repairs.
Customer Service - 5.0/5.0 -
The office workers were friendly and made us feel welcome and informed us of the process for the repairs.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Color matched beautifully. Repair was done quicker than I anticipated. They kept me up to date during the whole process, either by text or calling. Very pleased.
Customer Service - 5.0/5.0 -
They were very helpful with all questions I had.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
The car looks perfect and brand new again! Thank you for your attention to detail.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The shop did a great job and the car looks brand new!
Customer Service - 5.0/5.0 -
My car looks brand new again after having run into a deer on my way to work. They did a great job and kept me informed as to the work. I just wish they had called me earlier on Friday so I could have picked it up before the weekend as I ended up with the rental car for 2 extra days.
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
This is my second repair and both times something was left unplugged or un-clamped. Other than that, the customer service and speed is a 10
Customer Service - 5.0/5.0 -
Great receptionist at the cookevile location.
Returned Clean
My Experience - 5.0/5.0 -
Clinton and his team were amazing through the whole process.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Team did an amazing job.
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Awesome job thanks
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Would definitely recommend to others! Communication was 10/10. Service was very efficient. Repairs look phenomenal. They were easier to deal with than my own insurance adjuster. Very thankful that they got my car towed, in the shop, and repaired in less than 2 weeks!
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
Never disappointed completely never would’ve came if it weren’t for insurance
Repair Quality - 0.5/5.0 -
My car started to fall apart the day after i got it back
Customer Service - 3.0/5.0 -
Decent communication. Didnt really tell me what exactly what they were fixing or when it would be completed
My Experience - 5.0/5.0 -
Yall done a wonderful job on my vehicle. It looks great. Im in love. Thank you
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Great Service! I would use them again’. Always kept you updated on the progress of your car! Thanks y’all!
Likely to Recommend - 2.5/5.0
Repair Quality - 4.0/5.0 -
It took longer than anticipated, and they kept getting bad parts. So they kept having to add longer time and it cost me more out-of-pocket. For my rental
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
WOULD Recommend
Repair Quality - 5.0/5.0 -
Excellent Customer service! Greeted me with a smile
Customer Service - 5.0/5.0 -
This is how all businesses should BE.