Caliber - Davenport - E Kimberly Rd

4.8 (621reviews)
96%
3212 E Kimberly Rd,  Davenport,  IA  52807

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (621)

Likely to Recommend

Repair Quality

It was a very well done job. My wife and I were very satisfied. Tell your body man it was Great.

Customer Service

Very satisfied

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Looks great, just took an extra day and a weekend to get it back

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My entire experience was great! People were extremely helpful, friendly and professional. I could tell they knew what they were doing. Please continue using their service.

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Repair Quality

Repair looks perfect. Delivery and pickup were quick and easy. Work took a reasonable amount of time and was ready when promised.

Customer Service

See previous comments. Friendly and knowledgeable. No hassle insurance process.

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Sandy and everyone was amazing to work with, I l8ve seeung Sandy when i come in, Very caring and Concerned when I ended up back in the hospital, I was worried about my car being in your guys's way and they reassured me that it would be fine, I've had my car in there 3 times twice when I dare hit me on each side not even a month after I bought it brand new and they have taken nothing but the best care of me, No offense I hope not to come back for damaged on my car but I will recommend caliber collision to anyone, Thank you again Sincerely Tracey Nagle

Likely to Recommend

Repair Quality

Amazing customer service. We were always updated on progress of the repair and next steps in the process and provided with a targeted completion date which was delivered. Professional customer service and repair work was excellent!

Customer Service

Returned Clean

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Repair Quality

Brought car in and mentioned check engine light came on when accident happened. I asked if that could get looked at my the service department (when CC was still under Green). The guy helping me said sure. Forward 5 weeks when I bring my car in for repairs. After a week or so, I called on status. They gave me status of body repairs. I then asked about engine. They then told me that the service department would not look at it because it was not a Chevy/GM vehicle. Why wasn’t this told to me up front? 5-6 weeks go by that I could’ve had the engine looked it. I am now going on over $900 I. Rental fees for a long term rental.

Customer Service

See previous

Returned Clean

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Repair Quality

I still have issues to resolve

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Repair Quality

Took way longer than I was originally told. Every person that I talked to told me different information about my vehicle. They ordered the cheapest door panels possible. Do not recommend taking your vehicle here! Extremely dissatisfied

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Repair Quality

I know that Caliber was changing over from Green. But my car got towed to their lot on October 3 and I didn't get it back until November 26th. My car does look good

Customer Service

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Likely to Recommend

I would do repairs in by own town

Repair Quality

Telling it would be ready a certain date I call on Thursday and it was not even painted yet. The person who did the coating in the box of truck should protect the all ready painted box on the outside the sprayed the coating on the all ready painted box. They are not very professionals.

Customer Service

They kept me informed when I called. The texts said it was fine and it was done.

Returned Clean

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Repair Quality

very little communication and poor returned phone calls

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Repair Quality

The quality seems good but the service received from the service team was horrible. The receptionist shouldn’t be work with customers she is rude and has no compassion for customers. The contact person didn’t keep us informed about anything I had to call several times to try and figure out what was going on. Then wrong parts were ordered they stated that Hyundai just sent the wrong stuff. They send what is ordered. The overall process that they said would be only a few weeks ended up being over a month then I am not sure why they would let my car set and idle for 2.5 hrs and burn 2 gallons of fuel out. This venture with this company ended up costing me another $185 out of my pocket on top of my deductible. I wouldn’t recommend this place to anyone

Customer Service

Read last comments

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