Caliber - Denver - Green Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Caliber, is a very professional, courtesy, and technically auto body shop. They are experts in what they do, and communication is key to their success, which is second to none.
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
I totally happy with my truck. Caliber collision did a wonderful job
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Great job
Customer Service - 5.0/5.0 -
Great job
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Satisfied
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 1.5/5.0
Repair Quality - 1.5/5.0 -
Took nearly two months. Very frustrated with the time.
Customer Service - 4.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks to all of you for your great work and dedication to have the work done on the scheduled date 👍
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 2.5/5.0
Repair Quality - 1.0/5.0 -
I have several concerns regarding the result of the repair: - paint color doesn't seem to match adjacent elements of the vehicle body. - bumper doesn't fit well and that is very noticable. - rear glass is now having several long scratches.
Customer Service - 1.5/5.0 -
It has been hard to communicate and get clarity on what would happen next. Many times I was told I will get a call back, but no one ever called me back. So, I had to call them myself only to figure out that my order is not moving forward because an action needed from my end. A lot of miscommunication like that happened along the process.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The repair to my car is great!
Customer Service - 5.0/5.0 -
The staff were very pleasant and provided great customer service.
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 3.5/5.0 -
I am happy with the work done but the updates were not current enough for me and I had to call the shop to get an update. I was also taken away by the time it took to get my car back...cars are a big factor in people's life and it's hard to continue without one during repairs. I've wasted more money on Ubers while waiting.
Customer Service - 5.0/5.0 -
The lady in the front was soo nice and made me feel welcomed. The estimate person was soo nice and answered questions I had and made sure I understood what was going on.
Returned Clean
Likely to Recommend - 1.0/5.0
Repair Quality - 2.0/5.0 -
The repair took 9 weeks with multiple conversations and confirmation that oem parts were to be used. When I picked up the vehicle after the hail repairs were complete, the windshield was an aftermarket windshield. The car came back with numerous scratches to the paint (the car was only a year old with impeccable paint) Nick is working to rectify this. However, Caliber’s quality control for vehicle completion is sub par. Additionally, when I pointed out the errors at pickup, received push back on the parts blaming the insurance company, and that Caliber could not “see all the paint scratches”; damaged that occurred during the repair process and was not there at the time of drop off. As a customer sending in a vehicle for repairs, i should not receive a “repaired” vehicle with additional damages.
Customer Service - 2.5/5.0 -
I had to follow up on multiple occasions as an update was promised but not delivered. I also received several excuses at pickup when I had identified that Caliber used an aftermarket windshield as opposed to an oem windshield as promised and discussed.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Jessie was really good at communicating each time of what process they were in while fixing my truck. They were really nice and upfront. I would say this is one of the best calibers because of how much they communicate and how fast they were able to process my vehicle as well as being understanding.
Customer Service - 5.0/5.0 -
Really nice customer service upfront and Jesse was really nice and provided excellent customer service
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 4.5/5.0 -
Good no problem
Customer Service - 4.5/5.0 -
Really good
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Jesse was phenomenal to work with. Communication was great. Returned my car in a timely manner. Over all great experience 10/10 recommend.