Caliber - Denver - Green Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.5/5.0
Customer Service - 4.5/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.0/5.0
My Experience - 5.0/5.0 -
I appreciated all the call & text updates! Fantastic job on the repairs!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Good workers
Repair Quality - 5.0/5.0 -
Thanks guys for your great job
Customer Service - 5.0/5.0 -
Thanks you guys for your great work
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 1.5/5.0
Repair Quality - 3.5/5.0 -
The work was done, but additional scratches were based on my car during the process
Customer Service - 2.5/5.0 -
Every time I spoke to Mike he said he would call me and follow up and not once did he actually call me
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 2.5/5.0 -
It pains me to give a 5. I have had good experiences before and I know CC is a State Farm recommended company. I will be sharing my experience with my agent. Perhaps this is only the GVR location, but still...come on
Repair Quality - 2.5/5.0 -
Nick told me he would keep me updated on progress of my car - I think I only received 1 or 2 calls from him, with one of them being a call back. I was the one to initiate the calls to check on the status. I don't think providing a weekly update is hard to do, especially when someone's car has been in your possession for over a month. He also was supposed to give me an estimate to have some dings repaired/painting done in other areas not covered by insurance - I never heard a thing from him about it
Customer Service - 2.5/5.0 -
See previous response concerning Nick The girl that works the front desk and answers phones is absolutely DELIGHTFUL!! She is very kind and has amazing customer service skills! However, if there is no one at the desk, which happens at times, there should be a bell or something to alert people down the hall that there are people waiting in the lobby. Several times, I was standing in the lobby with others just waiting for someone to come up - that is NOT customer service at all. And then the kicker was Monday am, when I came in to get my car at 7:30am, we had to stand there and wait. When I finally walked down the hall to get some help, there were 2 guys in the office - one on the phone and the other guy was grumpy and less than thrilled to assist, blaming the fact that no one was up there due to "just getting started for the day" Um, that is NOT my problem - you open at 7:30, I arrived a little after that, and if the doors were OPEN, then someone needs to be prepared to help customers. Come on - that is a amateur move - I would expect more from your people
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Our car looks brand new!! We were also kept up to date on what was going on.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Amazing customer service
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0 -
Claro que si
Repair Quality - 5.0/5.0 -
Grasias por todo
Customer Service - 5.0/5.0 -
Muy bien todos fueron muy atentos
Returned Clean
My Experience - 0.0/5.0 -
I felt like they didn’t respond or update accordingly. When I called to get an update on my car the day it was supposed to be ready, the man on the phone said that “if” they can get the third party to be there that maybe it would be done by the date they originally said. On top of that we had to keep calling the insurance company and them to get the estimate because the total amount of repairs was more than my car was worth, although I was thankful they didn’t total my car it felt like I had to jump through hoops to get an answer from them.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
The detailing was poor there was compounding powder all over the vehicle
Customer Service - 0.5/5.0 -
I have been waiting for a call back from your manager from the two phone calls i have made about the theft from my vehicle while it was in your care.