Caliber - Denver - Green Valley
In operation 29 years, 5 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 0.5/5.0
Repair Quality - 2.0/5.0 -
The receptionist mislead me for car rental info. If he would had told me that he doesn’t know I can find out more info. Instead said caliber can set an appointment for us to get the car rental when dropped off. Waited a month to get the car in and unable to get the vehicle rental. Also, we had an appointment and got served after 2 people walked in behind us. Overall, customer service is horrible and I walked out frustrated. The paint have runs in it. Are there anyone inspect the job quality before sending vehicle back to customers? Caliber collision at this location needs improvement!
Customer Service - 0.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0
My Experience - 5.0/5.0 -
Great experience! Frequent communication and vehicle was done when promised! Will refer friends. Thank you !
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 0.5/5.0 -
Truck was not fixed correctly
My Experience - 5.0/5.0 -
It seems to have gone very well. I am satisfied.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Jesse and Nick were Outstanding!
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Thanks for having my interior cleaned that was a nice touch
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The work done on my truck was done very well and I was very happy with the work.Also the cleaning of the interior was very appreciated thank you Robert Rodriguez
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Service and everything was well. Thank you very much!
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0 -
Took a little longer than anticipated but repairs came out looking great.
Returned Clean
My Experience - 5.0/5.0 -
Jeremy is a real professional guy, he did what he said he would do and kept me informed about my car and even tried to get it to me in a timely manner... I think you as a huge corporation thats making millions of dollars a year should give this young man a raise for his professionalism and communication skills he brings to your company
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 3.5/5.0
Customer Service - 3.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Give the customer updates on the progress of their vehicle repairs other than to say that (their vehicle will be ready on … , your vehicle is being worked on …, we are still putting your vehicle back together. If parts are ordered, then say so, etc.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.0/5.0 -
Needed to effectively communicate with their customer in reference to the status of their vehicle. Customer need to know more than a generic statement, “we are still putting your car back together.”
Likely to Recommend - 4.0/5.0
Repair Quality - 4.0/5.0 -
Rain/wind shield on windows fell off when window was rolled down. I put it back on my vehicle however the plastic edge was broken and I may end up having to take it back to shop to have corrected under warranty. They also did not clean repair debris from the door jams. Very minor complaints
Customer Service - 4.0/5.0 -
Completion kept being pushed back. We understand the reason why and definitely wanted our vehicle repaired correctly the communication concerning this was poor. I had to call several times and even go to the shop to get updates on a few different occasions. For example I was told it would be done Wednesday, 5pm comes day of and no word, I go to shop next morning was told it will be done today we will call you. Again no call! Go to shop and was told we are still finishing up we will call you in the morning... and so on and so. If they needed more time just say it.
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0 -
There is one minor dent still in the handle of the door itself, I’m assuming it’s the original door handle and the lock piece for the key was replaced.
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
Job was not complete when I showed up and I have paint swirling on the side of my truck.
Customer Service - 1.0/5.0 -
Paint is swirling on the side they painted.