Caliber - East Moline

4.7 (872reviews)
95%
3912 17th St,  East Moline,  IL  61244

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (872)

Likely to Recommend

Repair Quality

Customer Service

Excellent service and staff

Returned Clean

Likely to Recommend

Repair Quality

They did a great job! Nice guys to work with!

Customer Service

Likely to Recommend

Repair Quality

Very friendly stuff, I’m happy with results. Will come back again

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Already have

Repair Quality

From estimate to check-in, body repair, the staff and job that was performed on my car was top notch!!! I have already recommended to family members.

Customer Service

Everyone there was wonderful! Lonnie and Amber were very informative in the process.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

See all previous comments. Owner was supposed to call back to let me know when I can get in to get the ac fixed, never heard back. I'm going back on the 24th for other issues, so I hope they'll address it all at once.

Repair Quality

The ac is not working, hood doesn't align with other elements, there's dust or other debris stuck under the paint, hood needs to be repainted, the other element has a rough edge, there were small greasy fingerprints etc all over the car, one stain would not come off, i asked them to wipe it off, the area is now scratched. The car has a smell as if some oil or lubricant got spilled, especially when any air is coming from the vents, there is now also a rattling sound coming from the center console that I've never experienced before.

Customer Service

The front desk lady was very pleasant, but Lonnie is only nice until you don't point out any issues. Once I complained about the work quality, he was giving me issues rescheduling, asking me to call back even though I was at the location, talking to him face to face and he is the one in charge of appointments.

Returned Clean

Likely to Recommend

Repair Quality

It was a great experience. The only reason I gave a 9 is because the interior by the back lift gate was dirty.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Repair Quality

Repairs were great and done quickly.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Did a good job and in a timely manner. Did have a hiccup that they did fix.

Customer Service

Extremely friendly

Returned Clean

Likely to Recommend

Repair Quality

Overall, the work done was very professional. The only negative I had was the gaps in communication where I would not hear back from them on the progress of the work for several days..

Customer Service

Likely to Recommend

I will strongly recommend to all my friends and colleagues!

Repair Quality

I was extremely satisfied with the quality of the repairs done on my 2021 Chevy Camaro and the timeline. The staff was extremely professional through the entire process! I will highly recommend this company!!

Customer Service

They were wonderful!

Returned Clean

Likely to Recommend

Repair Quality

My truck looks amazing and they truly take care of their customers, keep the customers informed on everything going on, and the turn around is pretty fast! Thank Steven!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They fixed it, it looks good. It took a long time though.

Customer Service

I had to call multiple times to figure out when I was picking up my car.

Likely to Recommend

Repair Quality

Top notch

Customer Service

Very professional...Steven Mooney worked with me direct

Returned Clean