Caliber - Easton
In operation 29 years, 10 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.5/5.0
Repair Quality - 4.0/5.0
Customer Service - 4.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
The car looks fine and all seems to be well. Thank you for washing and cleaning the interior of the car, as well.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Very pleased overall....communication was consistent throughout...though nobody's fault, it took longer than insurance reimbursement period for rental car....the truck looks beautiful!
My Experience - 0.0/5.0 -
I will NEVER again use your business for repair. Your estimate was totally inaccurate, your communication was awful, your email updates were completely off, your manager is totally unprofessional and seems to have no idea what going on in the location that he supposedly runs, the list goes on. Im not the only person I know that had a bad experience at this location (Easton,MD) and I can assure you that your business won't last long in a small town with the reputation you have given yourself thus far.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0
Customer Service - 2.5/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0 -
The way I was talked to was very upsetting. I have painted many cars in the past and know what I'm doing. When I explained the paint issue and what the painter did wrong, the manager asked what company I work for in a demeaning tone. When I said I don't he completely disregarded what I had to say. I took the car home and will wet sand and buff out the orange peel myself.
Repair Quality - 1.5/5.0 -
paint had excessive orange peel
Customer Service - 1.5/5.0 -
When I showed them the paint they went to the back bumper to compare and said it looks the same, which it did not.
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 0.5/5.0
Repair Quality - 2.5/5.0 -
They charged USAA FOR REPAIR OF SEGMENTS IF MY CAR THAT WERE NEVER DAMAGED.
Customer Service - 1.5/5.0 -
Played evangelical TV station in customer waiting area while I waited for the estimate. I had an appointment for the estimate and, wlthough there were NO OTHER customers, it was over 30 mins before she came out. This company also presented me with a contract that included me giving them "power of attorney" to endorse any/all checks. No start or end date, or any other restrictions on the POA. I refused to give them my POA but had to strike that clause in multiple contracts I was told to sign. Lastly, i specifically said I eould not bring my car in for repair until ALL parts were in but, 1 week agter they eere reportedly delivered, they called to say parts were on "backorder".