Integrated Collision

4.9 (625reviews)

98%

(410) 690-8552

29315 Mathewstown Rd, Easton, MD 21601

98%

29315 Mathewstown Rd
Easton, MD 21601

Get Directions Website Email

About Integrated Collision

29315 Mathewstown Rd
Easton, MD 21601

Get Directions Website Email

In operation 5 years.

Integrated Collision is your choice for any and all types of repairs. Expect nothing less than superior quality from our Highly trained expert repairers as well as exceptional customer service for our clientele. We take great pride in going above and beyond for our customers to make this process as easy and streamlined for you as possible. We offer a user-friendly environment that works with you, and insurance providers to bring your vehicle back to pre-accident condition with the expectation to get you back on the road in a timely manner.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Full Service Mechanical
Towing
Automotive Glass Replacement
Motorcycle Repair
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	8:00 am - 5:00 pm
Tue	8:00 am - 5:00 pm
Wed	8:00 am - 5:00 pm
Thu	8:00 am - 5:00 pm
Fri	8:00 am - 5:00 pm
Sat	8:00 am - 12:00 pm

* Holiday hours may differ.

I-Car

Call

Website

Reviews (625)

Sort By:
Newest
Rating

619 Customers Rated

5 Stars

90.4% Complete

(565)
4 Stars

5.8% Complete

(36)
3 Stars

1.3% Complete

(8)
2 Stars

0.8% Complete

(5)
1 Star

0.2% Complete

(1)
< 1 Star

0.6% Complete

(4)

Customers say

Overall Customer Satisfaction

Customers consistently praise the exceptional customer service, with staff being described as friendly, professional, and accommodating. The quality of repairs receives outstanding feedback, with vehicles looking like new and work being described as perfect and top-notch. Communication stands out as a major strength, with customers appreciating regular updates every Tuesday and Thursday throughout the repair process. Timeliness is generally excellent, with many repairs completed ahead of schedule. The shop goes above and beyond by providing additional services like car washes and helping with rental arrangements. Minor improvement areas mentioned include occasional part delays and small touch-up issues, but these are overshadowed by the overwhelmingly positive experiences customers report.

Select to learn more

Service Quality
Timeliness
Communication

"I was extremely satisfied with the quality of the repair. The team did an outstanding job, and everything ..." Read more

"... work done by all of the collision shops in Easton . Integrated far exceeds the other shops in quality, customer service as well as communication. I havent ..." Read more

"They were extremely accommodating and polite. The customer service was top shelf."

"... Somehow, these professional and personable people took the stress out of having auto bodywork done. Costs were clearly explained and attention was prompt. ..." Read more

"Great communication and work. My car looked brand new when I picked it up. Everyone is friendly and transparent about what ..." Read more

"It was ready a day early! Many thanks"

"Two days earlier than expected, very pleasantly surprised."

"My truck was also ready before the time estimated"

"... by the parts not being available immediately, but they still found a way to get it back to me before I was expecting. Much appreciated, thank you!" Read more

"It was complete right on time"

"Yes. I especially appreciate the regular Tuesday and Thursday communications."

"They called every few days with updates. Ive never had a repair shop do that before. It took ..." Read more

"Absolutely. They called me with updates regularly. Excellent customer service!!!"

"They never hesitated to reach out and keep me informed."

"The twice weekly updates were amazing."

Service Quality
Timeliness
Communication

Service Quality
Timeliness
Communication

"I was extremely satisfied with the quality of the repair. The team did an outstanding job, and everything ..." Read more

"... work done by all of the collision shops in Easton . Integrated far exceeds the other shops in quality, customer service as well as communication. I havent ..." Read more

"They were extremely accommodating and polite. The customer service was top shelf."

"... Somehow, these professional and personable people took the stress out of having auto bodywork done. Costs were clearly explained and attention was prompt. ..." Read more

"Great communication and work. My car looked brand new when I picked it up. Everyone is friendly and transparent about what ..." Read more

"It was ready a day early! Many thanks"

"Two days earlier than expected, very pleasantly surprised."

"My truck was also ready before the time estimated"

"... by the parts not being available immediately, but they still found a way to get it back to me before I was expecting. Much appreciated, thank you!" Read more

"It was complete right on time"

"Yes. I especially appreciate the regular Tuesday and Thursday communications."

"They called every few days with updates. Ive never had a repair shop do that before. It took ..." Read more

"Absolutely. They called me with updates regularly. Excellent customer service!!!"

"They never hesitated to reach out and keep me informed."

"The twice weekly updates were amazing."

Clechia (Toyota owner) reviewed 7/31/26

Jen, great customer service, she was very pleasant easy to talk to. She answered every question I had and reassured me that everything would be alright. From me dropping off my car to me picking it up just an awesome job. Even down to the rental of the car. She did and excellent job. A great asset to the business.

I the gentleman that came and look at my damages was excellent in explaining to me what was going to done and he reassured me that everything was going to be alright after I had a complete melt down. From the front desk to the garage where the repairs are performed, I was very satisfied and happy with the work that was done to my vehicle.

Nicholas (Subaru owner) reviewed 7/27/26

Vincent (Chevrolet owner) reviewed 7/23/26

Perhaps a final walk through of the finished product. There is a lifetime warranty

There is a bubble forming on the paint that was replaced. You can visibly see the hammer marks on the side that was fixed through the paint.

Customer service was excellent

Zachery (Chevrolet owner) reviewed 7/20/26

Kristine (Honda owner) reviewed 7/17/26

Shakia (Chevrolet owner) reviewed 7/10/26

They are amazing repair shop

Veronica (Nissan owner) reviewed 7/1/26

The whole team here is great! They are very professional and informative. I would definitely take any of my cars there.

Donna (Toyota owner) reviewed 6/25/26

Great fast service. The hole staff is wonderfully caring people. They keep you well informed on the status of your car and the rental you have. Great place for all your repairs.

Great!

Edward (BMW owner) reviewed 6/25/26

Kristen (Chevrolet owner) reviewed 6/23/26

Rodney (RAM owner) reviewed 6/22/26

Great customer service. Working well with getting parts & scheduling. Price was reasonable. Thank you very much. Sorry it took me so long to get back.

Debra (Toyota owner) reviewed 6/22/26

Ashleigh (Mazda owner) reviewed 6/22/26

Jennifer (Hyundai owner) reviewed 6/18/26

Joyce (Cadillac owner) reviewed 6/16/26

I appreciate all the updates every week on the status of my vehicle. They did a TERRIFIC job on my cadallac. Definitely would recommend to others. Thanks again!

Diana (Mazda owner) reviewed 6/15/26

Very nice friendly company

Excellent

Fatima (Kia owner) reviewed 6/15/26

Very professional and kept me i formed of all information regarding my vehicle

Laura (Ford owner) reviewed 6/15/26

Great communication and work. My car looked brand new when I picked it up. Everyone is friendly and transparent about what is going on.

Timothy (Toyota owner) reviewed 6/11/26

Great job.

Noman (Toyota owner) reviewed 6/11/26

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You should always ask your auto body shop if they offer a warranty on their repairs.

Integrated Collision

About Integrated Collision

Reviews (625)

619 Customers Rated

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 3.5/5.0 -

Repair Quality - 2.5/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -