Caliber - Easton

4.7 (2,334reviews)
95%
7716 Ocean Gateway,  Easton,  MD  21601

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,334)

My Experience

The staff was friendly and the repair looked great, I am very satisfied. Thank you for a job well done

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Repair Quality

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My Experience

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Returned Clean

My Experience

What great customer service! The truck looks new

My Experience

Top notch. The professionalism exhibited by Caliber is an example for all businesses. From the front desk to the repair professionals and managers. I was kept up to date on the repairs daily. And the repair, like it never happened. I am more than pleased with the service and the results.

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My Experience

All of my radio presets were changed. The radio was playing at ear splitting volume. The driver seat settings were deleted. The engine/off at traffic light setting was turned off. I do not believe all of this was necessary. The work was satisfactory. All the change in settings was very annoying.

Likely to Recommend

Repair Quality

Took a little for the front desk to warm up but was very gracious by the end of the time. Also wrote me down initially for the wrong date but corrected it easily. I pray for a good relationship because they are my referral for any work in the future and we have a 2-year protection plan Thank you

Customer Service

Returned Clean

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Repair Quality

They always do an amazing job and always go above and beyond. I couldn't be more pleased

Customer Service

Top notch customer service and great communication

Returned Clean

My Experience

Very professional and a smooth process

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Repair Quality

Good to work with

Customer Service

Kept me informed throughout the process

Returned Clean

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Very leased with the updates and quality of the repairs

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Returned Clean

My Experience

Very pleasant and helpful staff hopefully won’t have to but I would use them again!

Likely to Recommend

Repair Quality

Great experience I would use them again. Hopefully I won't have to but they were great.

Customer Service

They keep u updated made everything go easy

My Experience

Constant communication on progress. Finished earlier than expected, and still sooner than expected. Friendly, efficient!

Likely to Recommend

Repair Quality

Same day appraisal, constant communication, earlier than expected completion. Friendly, and efficient! Thank you!!!!

Customer Service

Returned Clean

My Experience

Great communication throughout the process including walk through of the work at the end. Hope I don’t have a need to come back but would definitely use them again and recommend them to others!

My Experience

Matt and the front of house staff were great

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Their lack of communication was very frustrating

Repair Quality

The repair quality looks good

Customer Service

Communication about the process and repair time was difficult.

Returned Clean

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My Experience

They did a great job getting my car back to me earlier than expected and the repairs look great!

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Returned Clean

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Returned Clean