Caliber - Effingham

4.9 (110reviews)
98%
2307 S Banker St,  Effingham,  IL  62401

In operation 29 years.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
  • On-Site Car Rental - Enterprise®
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (110)

Likely to Recommend

Repair Quality

Customer Service

The Effingham branch took very good care of our vehicle and I am quite pleased.

My Experience

You did an amazing job! There was great communication throughout the whole process. The best part was how fast you were able to get my van done. Thank you!

My Experience

Jeff. Shayanne and chip went above and beyond to help get my truck fixed. They also helped with car rental at Danhecht and also picked me up from rental dropoff! I am so grateful

Likely to Recommend

Great experience no insurance hassle and smooth work

Repair Quality

Customer Service

My Experience

always kept in touch with me

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

If it were without Jeff, it would be an 8 or 9. The length of time was concerning otherwise 10. In 48 days, between the repair, paint, and dealership my car was worked on 50.9 hours. That’s a little over 1 hour a day. Take out weekends and holidays, it was 33 working days. 1.5242424 hours per day.

Repair Quality

Jeff made the whole process nearly unbearable. Chip was great at telling m things. They said they would send me the estimate and pictures throughout the process. Did not ever send one email with either. Jeff would give vague timeframes and didn’t deliver on any of them. The last one being sept 8or 9 then called me on the 10th to tell me it wouldn’t be done. Obviously I gathered it wasn’t done on the 8tb or 9th. That was typical of Jeff’s condescending tone during every interaction.

Returned Clean

My Experience

Bob is always great to deal with

Likely to Recommend

Need to make it illegal to use retreaded tires on semis that's what I hit the I 70 is littered with them

Repair Quality

Caliber use to be Porter same crew always do a great job

Customer Service

Likely to Recommend

We would highly recommend Caliber Collision. They did an excellent job!

Repair Quality

Customer Service

The customer service was outstanding.

Returned Clean

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Repair Quality

Great job! Lots of communication and job well done. Thanks!

Customer Service

Returned Clean

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Customer Service

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Returned Clean

My Experience

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Customer Service

My Experience

The team at Caliber Collision were great to work with and did a great job fixing our car.

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Customer Service

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Returned Clean

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Repair Quality

Very good

Customer Service

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My Experience

Caliber Collision was amazing! They went above and beyond to help us out. They drove us to get our rental and had consistent and precise communication. They were quick, friendly and efficient. 10/10 would recommend!! Thank you!!

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Repair Quality

Customer Service

My Experience

I am very pleased with the entire process, you kept informed through the whole thing. I highly recommend Caliber Collision. Thank you guys very much.

Likely to Recommend

Repair Quality

What a wonderful job you guys did, I am very pleased with how the truck looks. You guys kept me informed every single time. I will recommend you guys to everyone. Thank You very much.

Customer Service

Returned Clean

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Repair Quality

Did a great job

Customer Service

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Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean