Caliber - El Centro

4.9 (4,205reviews)
97%
503 East Main Street,  El Centro,  CA  92243
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 11 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (4,205)

Customers say
Overall Customer Satisfaction
Customers consistently praise the shop for its outstanding service quality, clear and proactive communication, and impressive turnaround times. Many highlight that vehicles were completed ahead of schedule, often by several days or even a week or more. Daily text and phone updates kept customers well-informed throughout the repair process, reducing stress and building confidence. Repair quality is frequently described as excellent, with cars returned looking brand new. Staff are widely recognized as professional, courteous, and friendly. A few customers noted minor concerns such as paint imperfections, missed repair details on first attempt, or limited proactive outreach, reflecting areas customers feel could be further refined.
AI-Generated from reviews written in the last 12 months
Select to learn more
"... with the results. Its rare to find a business that combines quality work with exceptional customer service, but Caliber Collision absolutely delivered on both. ..." Read more
"... anyone who needs their service. The work is great. They went above and beyond. They even washed and detailed the interior of the car, which I was not expecting, ..." Read more
"I was extremely satisfied with the quality of the repair as well as the quick service time! The team maintained ..." Read more
"... Collision did an excellent job painting my car. The quality of the work exceeded my expectations, the process was quick, and the staff made sure I ..." Read more
"... professional. Had my vehicle ready ahead of time. Excellent job done on my vehicle. Will definitely recommend and return for any other job needed on my vehicles. ..." Read more
"Initial estimated time was about two weeks. I got my vehicle back in less than five business days."
"My car was done a whole week earlier than the expected date. I received consistent updates throughout the ..." Read more
"Very professional service! Finished repairs before expected dates which helped me saved a lot of money on rental car. Appreciate all ..." Read more
"... courteous. Communication was constant and precise. Our vehicle was completed one week before it was expected. Thank You" Read more
"They had some issues with parts though not ready when promised I was kept well informed 1010"
"... received texts and phone calls through out the process. I never had a moment where I felt like I didnt know what was going on." Read more
"Communication was excellent, I was kept informed of the progress of work conducted on my vehicle daily, if ..." Read more
"... appreciated the welcoming vibe of the staff and the constant communication and updates about my vehicle. You guys were a pleasure to work with." Read more
"Fantastic friendly service. Daily updates were very much appreciated. Before I knew it, my car was repaired ."
"They surprised me with their professional, honest, and clear treatment, something that can't be taken for granted today."

My Experience

Satisfecha con el servicio y la rapidez

My Experience

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The repairs were completed in just over a week. It was 10 quicker than I was originally told. Good job! Only needs 2 0pastic molding parts which have been delayed. Satisfied with repairs and prompt return to me. Thank you and the staff for a good job!

Likely to Recommend

Repair Quality

Good repair work and completed timely. Will seek your services again when needed. Thanks to all staff involved in the restoration. Very happy happy with the results.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Everyone was friendly and helpful: it was easy and fast service. Excellent. Thank you.

Likely to Recommend

Repair Quality

Good job

Customer Service

Always reply my call

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

The professionalism courtesy and care in completing the job was above and beyond my expectations

My Experience

great work, left the car looking brand new. walked out of that place with the biggest smile!!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

No

My Experience

This chop has excellent Service. I was assisted by Andrew, which he has great Customer Service abilities. Once again, I would like to this shop. We’re taking care of my problem.

My Experience

My trunk was not left the same it use to close by itself no I have shut it with force

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very good customer service and quick response when contacting with questions about the service..Great team at Caliber in El Centro Ca.

Likely to Recommend

Repair Quality

Great work good job

Customer Service

Great Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I had a great experience with Caliber Collision. The entire process was smooth and easy to navigate with the help of Eric G who kept me updated on the process of my vehicle and answered any questions that arose through the process. Overall, my experience was great and the result of my vehicle was amazing!

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

George Ruvalcaba explained to me what was going to happen from the beginning. He kept me informed about what was taking place. He always responded to my messages. Mr. Ruvalcaba was responsible, respectful and kind. As a customer I appreciate all that very much. He made me feel that I was leaving my car in good hands. I am satisfied and happy with the results. Thank you caliber Collision!

Likely to Recommend

Repair Quality

Customer Service

George Ruvalcaba from Caliber Collision was a Great Service Advisor!

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Job done in time!!

Likely to Recommend

Repair Quality

Excellent service

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 4,205

Auto body shops nearby

view more shops in: El Centro  |  92243