Caliber - Evansville - East

4.7 (515reviews)
95%
318 N Green River Rd,  Evansville,  IN  47715

In operation 29 years, 3 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (515)

Likely to Recommend

Great service and very friendly staff!

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Everyone was friendly and inviting. I feel the caliber team went above and beyond. They did a great job. I am very pleased and have bragged on them to everyone I’ve talked to. I have recommended them and will continue to do so. They were amazing. Thank you so much! No detail was unnoticed.

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

They do Great work!!! Leeton Spainhoward was awesome and very knowledgeable in his field!! He is a very valuable asset to your company!!

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

I think the reasons are clear.

Repair Quality

Lack of customer service. Dishonest staff. Lack of communication. Shop did honor duty to charge. Shop did agree to meet me at a time that worked for my schedule.

Customer Service

Lack of communication. Dishonest staff. Staff extremely hesitant or willing to own responsibility for their actions and behaviors.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

Customer service has been great since the beginning all the way to the end. My Bronco looked great inside and out when I picked it up. I loved being updated daily on progress and everything felt easy and on point getting things set up. The girl answering the phone and working the front desk is great and not just with me. I witnessed her taking care of several other customers and she was very helpful and professional with others even when there were language barriers with one customer. I was really impressed with how they treated the people coming in! 10 out of 10 will recommend to others!

Likely to Recommend

Repair Quality

They did an amazing job on my car! Could not have asked for anything more. Thank you!! 😊

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Car looks great. The people were friendly

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Already have, in fact.

Repair Quality

Just based on looks, my car appears flawless. Like it was never in an accident.

Customer Service

I was out of the country while repairs were being done and Caliber Collision kept me apprised every step of the way.

Returned Clean

Likely to Recommend

Repair Quality

Paint has contaminants under it. Uneven coating, orange peal and fish eyes all over new coating. Scratches all over new and existing paint. Dust residue left all over interior of vehicle. Glue on step rails on vehicle. Hood and cap roof is mounted eneven. Trims not fitted well. Window seals are damaged. Hail dents still on body of vehicle. Can’t say there was any part on the repair that looked good.

Customer Service

Conflicting updates between insurance and repair shop. Took over twice as long as estimated repair time.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Great job

My Experience

Cleaner than it was. Went all in on interior. Looks great

My Experience

My car looks great! They did an excellent job! I will 10/10 recommend Caliber to my friends. So easy to work with and they even washed and vacuumed my car before I got it back! I am very pleased.

My Experience

Great customer service, very communicative about the process.

Likely to Recommend

Repair Quality

Customer Service

Amazing customer service, everyone is very friendly and helpful. I love that text updates, makes the process very smooth

Returned Clean

My Experience

I was impressed with the quality of repairs by using PDR. The only complaint was didn’t know I was responsible for deductible until I was at location to pick up truck. Office could’ve informed me when talking to them on phone beforehand.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

Likely to Recommend

Would absolutely recommend

Repair Quality

Repair looks amazing

Customer Service

Excellent service and communication. Lee was wonderful to work with. Jeep looks like new..😊thank you so much