Caliber - Newburgh IN

4.8 (1,036reviews)

94%

(812) 490-5030

8266 W State Route 66, Newburgh, IN 47630

94%

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8266 W State Route 66
Newburgh, IN 47630

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About Caliber - Newburgh IN

See Photos

8266 W State Route 66
Newburgh, IN 47630

Get Directions Website Email

Get an AI powered repair cost prediction

Instant Estimate

Schedule an estimate appointment

Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services

Free Estimates
Insurance Company Assistance
Lifetime Warranty
Automotive Glass Replacement
Detailing
Paintless Dent Repair

Payment Types

American Express
Discover Card
MasterCard
Visa
Check
Debit Card

Languages

English

Hours

Sun	Closed
Mon	7:30 am - 5:30 pm
Tue	7:30 am - 5:30 pm
Wed	7:30 am - 5:30 pm
Thu	7:30 am - 5:30 pm
Fri	7:30 am - 5:30 pm
Sat	Closed

* Holiday hours may differ.

Ford

I-Car

Call

Website

Reviews (1,036)

Sort By:
Newest
Rating

909 Customers Rated

5 Stars

73.5% Complete

(761)
4 Stars

7.9% Complete

(82)
3 Stars

2.5% Complete

(26)
2 Stars

1.4% Complete

(15)
1 Star

0.5% Complete

(5)
< 1 Star

1.9% Complete

(20)

Customers say

Overall Customer Satisfaction

Customers consistently praised the shop for its outstanding communication, with many highlighting frequent text, phone, and digital updates throughout the repair process. The quality of repairs was a standout, with numerous customers noting their vehicles looked brand new upon return. Timeliness was also a recurring positive, as many vehicles were completed ahead of the promised date. Customers appreciated the friendly, professional, and welcoming staff. A few customers noted areas for improvement directly from their comments, including occasional delays in completion dates, minor quality control issues such as misaligned parts or paint blemishes at pickup, and some mechanical concerns discovered after vehicle return. Overall, the vast majority of customers expressed high satisfaction and willingness to recommend the shop for future repairs.

Select to learn more

Service Quality
Communication

"... clearly have a deep understanding of their craft. The repairs to my Ford Police Interceptor were done with great attention to detail. When I picked up the vehicle after the repairs, ..." Read more

"I recently had the opportunity to take my 2018 Ford Police Interceptor to Caliber Collision in Newburgh, Indiana, and I couldn't be more pleased with the entire experience. From the moment I walked through the door, I was met with professionalism and eagerness to assist. The staff was incredibly welcoming, which put me at ease right away.The initial assessment of my vehicle was thorough and transparent. The estimator took the time to explain the damage in detail and how they would approach the repairs, ensuring that I understood the process and the expected timeline. This clear communication set the right tone for the rest of the experience, and I appreciated how they addressed all my queries.What impressed me the most was the level of professionalism demonstrated by the team. They clearly have a deep understanding of their craft. The repairs to my Ford Police Interceptor were done with great attention to detail. When I picked up the vehicle after the repairs, it looked as good as new—if not better! The paint job was flawless, and they even took care to match the color perfectly.In addition to the high-quality repairs, Caliber Collision provided excellent customer service throughout the entire process. They kept me informed with regular updates, which alleviated any concerns I had while my vehicle was in their care. The staff went above and beyond, ensuring that everything was handled smoothly and efficiently. I also appreciated their commitment to quality and safety. It's evident that Caliber Collision takes pride in their work, which is a reassuring thought for anyone entrusting their car to a repair shop. They seem to use top-notch materials and equipment, which gives me confidence that my vehicle is safe and reliable following the repairs.The convenience of their location in Newburgh was another plus. I was able to drop off and pick up my vehicle without any hassle, and they even offered to help coordinate rental services as needed. Overall, I highly recommend Caliber Collision in Newburgh, Indiana, for any auto body repairs. Whether you're dealing with a minor dent or extensive repairs, their team is well-equipped to handle it all. A special shoutout to the entire staff for their exceptional service and dedication to their customers. Thanks to them, my 2018 Ford Police Interceptor looks fantastic, and I feel confident driving it again!In a world where customer service can sometimes fall short, Caliber Collision stands out as a true leader in the industry. I will not hesitate to return there for any future repair needs, and I am happy to recommend them to friends and family. Thank you, Caliber Collision, for making this experience a positive one!" Read less

"You guys did an amazing job! My vehicle looks brand new again! Very solid communication! Just an all around great ..." Read more

"Was extremely pleased with the level and quality of work! Fantastic customer service, great updates, very friendly staff. This is how ..." Read more

"... service I received on my Honda. Everyone was very nice. I love the customer service. The text updates on where the process was and the timeframe work would be completed. I definitely ..." Read more

"... the work and dedication you put into our vehicle .The communication throughout the process was amazing. Thank you for an excellent job" Read more

"I was impressed with the communication. The updates and the information provided by the staff as my Jeep was being repaired. I am ..." Read more

"Constant SMS messages kept me updated during the entire process."

Service Quality
Communication

Service Quality
Communication

"You guys did an amazing job! My vehicle looks brand new again! Very solid communication! Just an all around great ..." Read more

"Was extremely pleased with the level and quality of work! Fantastic customer service, great updates, very friendly staff. This is how ..." Read more

"... the work and dedication you put into our vehicle .The communication throughout the process was amazing. Thank you for an excellent job" Read more

"I was impressed with the communication. The updates and the information provided by the staff as my Jeep was being repaired. I am ..." Read more

"Constant SMS messages kept me updated during the entire process."

Andrea (Jeep owner) reviewed 8/25/26

You guys are the best. This is the third car we’ve brought to you for repair and you’ve gone above and beyond every time. Professional, expedient, and experienced. And everyone I interacted with was friendly and polite. Thank you again. If I could give you more than 5 stars on Google review I would. See you next fender bender.

Luis (Lexus owner) reviewed 8/24/26

Joseph (Jeep owner) reviewed 8/24/26

Alexandria (Dodge owner) reviewed 8/20/26

Leticia (Honda owner) reviewed 8/19/26

Everyone was so courteous and kind. Great job on repairing my vehicle, and in a timely order. I appreciate you all. God Blessings 🙂🫶🏾

Already told family and friends

Steve (Hyundai owner) reviewed 8/18/26

Susan (Toyota owner) reviewed 8/17/26

Ruth (Pontiac owner) reviewed 8/13/26

Thank you for keeping us informed on the repairs. Very satisfied with the job you did

Very good work and nice people

Very pleased how well my car looks and for keeping me informed

Very nice

Michael (Hyundai owner) reviewed 8/10/26

I have already told people how pleased I was service.

Very happy with service and the finished product. I would recommend.

Very happy with CS that I received

Sheila (Toyota owner) reviewed 8/10/26

Cheryl (Toyota owner) reviewed 8/7/26

You made the whole process of fixing my car so smooth and problem free. The promptness of the repairs and the updates of where my car was in the process were excellent. Thank you

Madison (Subaru owner) reviewed 8/6/26

Loves the text updates. - when I wanna insinuated that I needed the vehicle faster, they were quick to get my vehicle back without cutting corners. They even vacuumed my vehicle when it was finished!

Vicki (Nissan owner) reviewed 8/6/26

Everyone was very welcoming and helpful. The car looked great when I picked it up washed, cleaned inside. Kept me informed the whole time. Great job!

Great work

Sarah (Hyundai owner) reviewed 8/3/26

Cory (Kia owner) reviewed 8/3/26

James (Chevrolet owner) reviewed 7/30/26

Julianne (Toyota owner) reviewed 7/27/26

Stephanie (Hyundai owner) reviewed 7/27/26

My car came out looking perfect. Everyone there is so friendly and keeps you updated every step of the way. I will never go anywhere else for my car repairs!

Scott (Honda owner) reviewed 7/27/26

I like the way they kept me updated every day with a text

No problems just I was in a hurry and trying to get checked out was a decent wait I wasn’t expecting- 3 people in front of me and the printer wasn’t working (unplugged)

Susan (Cadillac owner) reviewed 7/24/26

Completion delayed a few days at the last moment. Uncertain of pick up schedule.

Very polite and helpful.

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view more shops in: Newburgh | 47630

It's not advisable to drive your car to an auto body repair shop if you see fluids leaking, the steering or suspension feels misaligned, the car is making an unusual noise after an accident, or if an air bag was deployed.

Caliber - Newburgh IN

Get an AI powered repair cost prediction

Schedule an estimate appointment

About Caliber - Newburgh IN

Get an AI powered repair cost prediction

Schedule an estimate appointment

Reviews (1,036)

909 Customers Rated

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 4.0/5.0

Customer Service - 4.5/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0 -

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0 -

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

My Experience - 5.0/5.0 -

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0 -

Customer Service - 5.0/5.0

Returned Clean

Kept me Informed?

Ready on Time?

Likely to Recommend - 5.0/5.0

Repair Quality - 5.0/5.0