Caliber - Fayette City

4.8 (886reviews)
96%
1521 Fayette Ave,  Fayette City,  PA  15438
See Photos
Instant Estimate
Book Appointment

In operation 29 years, 5 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car
Call
Email

Reviews (886)

Customers say
Overall Customer Satisfaction
Customers consistently praised the shop for its exceptional service quality, with many noting that repairs were completed to a high standard, often leaving vehicles looking brand new. The communication throughout the repair process was frequently highlighted as a standout feature, with customers appreciating regular text message updates that kept them informed every step of the way. Timeliness was another strong point, as numerous customers noted their vehicles were completed ahead of the estimated schedule. A few customers mentioned areas for improvement, including delays in being contacted when parts arrived, challenges in reaching the shop for status updates, and minor issues with repairs not being fully addressed before vehicle return. Overall, the vast majority of customers expressed high satisfaction and indicated they would recommend the shop to friends and family.
AI-Generated from reviews written in the last 12 months
Select to learn more
"Outstanding customer service. Outstanding quality of work."
"Caliber mechanics did a fantastic job on my vehicle repairs, you cant tell that anything was ever damaged! Car was returned ..." Read more
"Very nice work it looked like nothing ever happened very good work we are very happy with the work Thank you"
"If i could give a negative number i would."
"Ready before hand almost a week and a half early. It was a huge relief"
"... completed was wonderful- the car looks like new! And the car was finished much earlier than expected. Awesome job!!! Thank you!!!" Read more
"Was Promised and every single of the Promised Dates was failure."
"My car was completed ahead of scheduled time. I was updated on repairs the entire time it was in ..." Read more
"3 days early!"
"... after a month of repeated failures, missed dates, failures to communicate, Failures to call someone back. Still waiting to hear back from the HR Department ..." Read more
"The manager for my case at Caliber kept me updated through the whole process and was very informative and respectful. At first was hesitant ..." Read more
"I was updated with every step of the repair process and my repairs were completed earlier than estimated. ..." Read more
"I was never wondering what was happening to my car. I received text messages if not daily then every ..." Read more
"They sent me text every couple of days"

Likely to Recommend

Repair Quality

Thank you for taking such good care of my car

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

I want to thank you for the excellent work and keeping me updated on the progress every step of the way and even finishing ahead of the original estimated time of completion.

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car came back better than I thought possible. Beautiful job! I highly recommend Caliber Collison!

My Experience

Likely to Recommend

I would recommend caliber and already do to everyone who needs repairs.

Repair Quality

This was my second time getting body work from caliber. I couldn’t be happier with the results. Paint seems perfect to me and you can’t tell I was ever hit and run.

Customer Service

Caliber has the best customer service of any company I’ve ever dealt with. They keep you in the loop and handle everything for you as if you was at a 5 star hotel.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

My car looks better than before the accident. Thanks to all that were involved in fixing my car. Great job!!!!!!! HAGDs. Thanks again CM

My Experience

Everyone was very nice and car looks just like new

Likely to Recommend

Very likely

Repair Quality

Everyone was very nice and did a very good job

Customer Service

Very good job

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Very good, The people that all involved in fixing my car from the beginning

Customer Service

Wonderful they go above and beyond their kindness.

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

I am very satisfied with my whole experience with Caliber Collision. Everyone was very friendly. The gentleman that picked me up and the nice office gal. Miranda was exceptionally helpful, very knowledgeable and her kindness was very much appreciated. Very pleased with all.

Likely to Recommend

I have already told others about your shop

Repair Quality

I am very pleased with my whole experience with caliber collision. Everyone there was very friendly and helpful. Miranda was very knowledgeable and personable and her kindness exceeds words. My car looks great and is running great! Thank you all!

Customer Service

Same as last page

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Anything happens I will be back

Repair Quality

Amazing job and quality work. I was well informed through out the entire process. They made the headache of having my car repaired much easier than I had imagined it would be thank you!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

The manager for my case at Caliber kept me updated through the whole process and was very informative and respectful. At first was hesitant since I was not familiar with company or mechanics but Progressive recommended them and they were great!

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Great service

Repair Quality

Did work on time

Customer Service

Good work

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Thank you!

Repair Quality

I’m very appreciative Ethel faster than estimated turnaround!! The wash and vacuum was very nice as well.

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Matt and Johanne were the ones I worked with when taking my car in and picking it up. They were amazing. Matt explained the Cailber difference to me. They went over and above to get my sweet little car back to being beautiful! They even cleaned her up inside and out! Amazing team!!!!

My Experience

My car was completed ahead of scheduled time. I was updated on repairs the entire time it was in the shop.

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

was finished week before estimated time everything looks good

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

My Experience

Very professional.

Likely to Recommend

Repair Quality

Very professional

Customer Service

Very professional

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

It was very pleasant.

Customer Service

Wonderful

Kept me Informed?

Yes

Ready on Time?

Yes

Likely to Recommend

Repair Quality

Customer Service

Kept me Informed?

Yes

Ready on Time?

Yes

1 - 20 of 886

Nearby Caliber Collision Auto Body Shops

Auto body shops nearby

view more shops in: Fayette City  |  15438