Caliber - Fort Wayne - N Coliseum
In operation 29 years, 4 years at this location.
At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.
- Free Estimates
- Insurance Company Assistance
- Lifetime Warranty
- Automotive Glass Replacement
- Detailing
- Paintless Dent Repair
- American Express
- Discover Card
- MasterCard
- Visa
- Check
- Debit Card
- English
| Sun | Closed |
| Mon | 7:30 am - 5:30 pm |
| Tue | 7:30 am - 5:30 pm |
| Wed | 7:30 am - 5:30 pm |
| Thu | 7:30 am - 5:30 pm |
| Fri | 7:30 am - 5:30 pm |
| Sat | Closed |
My Experience - 5.0/5.0 -
The receptionist was very knowledgeable and very helpful. The guy who showed us the completed repairs was also very kind and very ready to check out the ONE issue we had. We are very pleased with the work that was done.
My Experience - 5.0/5.0 -
Your regular communication providing me with progress updates and a projected completion date were greatly appreciated! I was shocked to get the car back and find it detailed! Thank you so much!!
My Experience - 5.0/5.0 -
Beautifully done. Cannot tell it was ever damaged.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
It did take longer than I expected. But the work was beautiful. Everyone was professional and answered my questions.
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 0.5/5.0
Repair Quality - 0.5/5.0 -
The lack of communication made it hard to plan my transportation. The communication I did receive was often incorrect and confusing.
Customer Service - 0.5/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very polite. Kept me informed. Clean, Very kind front desk lady.
My Experience - 5.0/5.0 -
Great service, kept me informed of progress as they repaired. Finished earlier than they said, and still did an impressive job. Very professional staff and high quality work. Thanks
Likely to Recommend - 5.0/5.0 -
Great team
Repair Quality - 5.0/5.0 -
Great team! They did an amazing job and get me back into my car earlier than promised. My truck looks new and works like a champ
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Friendly and finished the job ahead of projected date
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
Likely to Recommend - 4.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very satisfied with the quality of work their team did. The texts updates were a nice touch also. Would very much return to This shop. Thanks to all of you.
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Can't tell it was repaired
Customer Service - 5.0/5.0 -
Great job overall with constant text communication
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Had the car for a bumper repair for 9-10 days, got messages every 3 days or so about progress. Very nice and friendly staff!
Customer Service - 5.0/5.0
Likely to Recommend - 4.5/5.0
Repair Quality - 5.0/5.0
Customer Service - 4.5/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
Thanks for the excellent performance, communication, and completion on the car. Appreciate Caliber’s reputation and the team!
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
My Experience - 5.0/5.0 -
Dawn Byler
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 0.0/5.0 -
The text alerts were not consistent. At times the messages would say the car was on track to being put back together and on track to be finished, then next message would say a part was still missing. Other times no messages at all.
Likely to Recommend - 0.5/5.0 -
Having had work done at a different body shop a year ago comparing them to caliber I would definitely NOT recommend caliber.
Repair Quality - 1.5/5.0 -
There was rust on a replaced part and I needed to point that out to staff before I left the lot to have it corrected.
Customer Service - 0.5/5.0 -
Front desk person did not send adequate notifications of status of repair. Made excuses for not having updates (“i’ve been out and am behind”, “i haven’t had a chance to send any updates out”) and never apologized for any inconvenience in her part
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0
Customer Service - 5.0/5.0
Returned Clean
My Experience - 5.0/5.0 -
Very nice…went above and beyond to get my car done correctly!
Likely to Recommend - 5.0/5.0
Repair Quality - 5.0/5.0 -
As far as I know.
Customer Service - 5.0/5.0 -
I was very pleased with the people at caliber. Kind and helpful.