Caliber - Fort Wayne - N Coliseum

4.8 (990reviews)
94%
1139 N Coliseum Blvd,  Fort Wayne,  IN  46805

In operation 29 years, 4 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (990)

Likely to Recommend

Repair Quality

Customer Service

There is some alignment problems with the hood and fender. And the light in the charging door does not come on. These are two things I noticed so far

My Experience

Our car was finished late on Friday, but the Caliber Collision team stayed late to see that we got our car ahead of the weekend and the upcoming snow. Great job team! Thanks for all your care and a great repair job!!

Likely to Recommend

Answered again

Repair Quality

Great team, professional and caring!

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

My Experience

The staff was very polite and helpful.

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Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

My Experience

The car was fixed although it took 3 weeks for a rear view mirror which is what it is. The communication between caliber collision and keeping their customers informed is very poor. I would have had a better experience knowing each set back instead of waiting in the winds not knowing what was going on. Overall the final product is great Honda was fixed to perfection. I do not need a call from caliber collision.

Likely to Recommend

Repair Quality

The repair was great the lack of communication was not. In the future practice communicating with the customer

Customer Service

Customer service seemed very poor as no one called with updates when they ran into issues. The customer should not have to call for the update.

My Experience

It was good and took a little long to get our car back

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Repair Quality

Customer Service

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Repair Quality

Customer Service

Everyone was very friendly!

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

During the repair, customer service was great. They kept in constant contact on the status of the repair. After the repair, we had issues with the alignment that was done at a different company that Caliber took the car to. Caliber failed to keep us informed about what was going on. Had to call multiple times to get a status update. The last time I called they said they were waiting on a response from insurance, and they would call us back. Never heard from them, had to deal with insurance on my own to get the alignment actually done properly at a different company.

Returned Clean

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Repair Quality

Customer Service

Returned Clean

Likely to Recommend

Remarkable, amazing job

Repair Quality

The work that you guys do is unbelievably supreme. My car looks beautiful again because of the professional job of your crew. Thank you loads

Customer Service

Very informed and nice

My Experience

Likely to Recommend

Repair Quality

went great

Customer Service

Returned Clean

My Experience

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

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Repair Quality

Customer Service

Returned Clean

My Experience

The service was excellent with all the associates I dealt with. The work on the car was beautiful. And I so appreciated the update text messages. I will definitely recommend this business. Thank you and God Bless.

Likely to Recommend

Repair Quality

Customer Service

My Experience

Love working with North Coliseum

My Experience

Great service and done in a timely manner! Appreciated all of the communication

My Experience

Likely to Recommend

Repair Quality

Customer Service