Caliber - Fresno - Broadway

4.8 (2,284reviews)
97%
1861 Broadway St,  Fresno,  CA  93721

In operation 29 years, 8 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
Ford
I-Car

Reviews (2,284)

Likely to Recommend

Repair Quality

Great service and great job. Great communication too.

Customer Service

Returned Clean

My Experience

My experience with Caliber Collision was excellent. Both the Hanford and Fresno locations were very professional. Andrew had great communication with me throughout the entire process of my car repair.

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Repair Quality

Customer Service

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Repair Quality

Customer Service

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I always recommend to people

Repair Quality

Customer Service

My Experience

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

....EXCEIIENT JOB!!

Customer Service

V ery Satisfied with everything. Done in 3 weeks instead of a month as expected!

Likely to Recommend

Repair Quality

Excellent workmanship

Customer Service

Communication was very productive and positive

My Experience

We had the rear bumper repaired on our work van and could not be happier with the experience. The quality of the work was outstanding and the entire team was incredibly accommodating with our tight work schedule. The general manager, Brian, personally made sure everything was done correctly, quickly, and with high-quality results. The level of customer service we received is honestly something that’s becoming hard to find these days. Professional, efficient, and great communication from start to finish. Highly recommend this body shop to anyone looking for quality work and people who truly care about their customers.

Likely to Recommend

Repair Quality

Customer Service

Returned Clean

My Experience

What a great job on the car, looks like it came right out of the factory. I was a little concerned at first, cause I've was not familiar with Caliber Collision before, but wow I did go to the right place. Everyone was very friendly, and they kept me up to date, on how my car was coming along. Thanks again Caliber Collision on Broadway street, I recommend this place, to get ur car fixed, like it was before.

Likely to Recommend

Will tell people, how good of a job they did.

Repair Quality

They did a job like it was brand new.

Customer Service

Thet did a great job. Thanks

Likely to Recommend

Highly recommend, never had this type of experience with any other repair shop!

Repair Quality

They were amazing highly recommend, they updated me with a call every time something was completed. They also went above and beyond by fixing other stuff that wasn’t on my claim. Got my truck back ready for use along with a fresh was wash!

Customer Service

Amazing always on a good mood

Returned Clean

My Experience

Gary was very helpful! Responded to all my messages and did his best to work around my timelines and be available for questions. He was accommodating, and the shop repaired my car without problems.

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Repair Quality

Customer Service

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Repair Quality

Perfect word.

Customer Service

Returned Clean

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Customer Service

Returned Clean

My Experience

Great customer service and outstanding repairs!

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Repair Quality

Great job!

Customer Service

Returned Clean

My Experience

Communication

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Repair Quality

Customer Service

Returned Clean

Repair Quality

Repairs look nice. Pao, my service advisor at Calibur on Broadway in Fresno, was extremely professional and kept me updated every week. However I cannot say the same for his General Manager. Pao's General Manager that I spoke to was extremely rude and unprofessional. If it were not for him I would be 100% satisfied

Customer Service

I wish there was an option for the General Manager only. He was extremely rude and unprofessional. However Pao my service advisor was very nice.

Returned Clean

Likely to Recommend

Repair Quality

Customer Service

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Repair Quality

Customer Service

Pao was my service technician and provided professional and exemplary customer service.