Caliber - Gainesville Fl North

4.8 (3,465reviews)
95%
1601 NW 55th Pl,  Gainesville,  FL  32653

In operation 29 years, 10 years at this location.

At Caliber Collision, we are committed to restoring the rhythm of your life by improving the image of the collision repair experience. Our promise is to provide every customer with complete satisfaction – it’s what drives us.

Services
  • Free Estimates
  • Insurance Company Assistance
  • Lifetime Warranty
  • Automotive Glass Replacement
  • Detailing
  • Paintless Dent Repair
Payment Types
  • American Express
  • Discover Card
  • MasterCard
  • Visa
  • Check
  • Debit Card
Languages
  • English
Hours
Sun Closed
Mon 7:30 am - 5:30 pm
Tue 7:30 am - 5:30 pm
Wed 7:30 am - 5:30 pm
Thu 7:30 am - 5:30 pm
Fri 7:30 am - 5:30 pm
Sat Closed
* Holiday hours may differ.
I-Car

Reviews (3,465)

Customers say
Overall Customer Satisfaction
Customers consistently praised Caliber Collision for outstanding service quality, clear and proactive communication, and timely repairs. Many highlighted the friendly, professional, and knowledgeable staff who made stressful situations feel manageable. Regular text and phone updates throughout the repair process were frequently commended, with numerous customers noting their vehicles were completed ahead of schedule. Repair quality received high marks, with many customers describing results as looking brand new, including appreciated touches like interior cleaning and detailing. A small number of customers noted concerns around incomplete repairs, inconsistent communication, or quality issues upon pickup, reflecting areas where customers felt the experience fell short of expectations. Overall, the vast majority expressed strong satisfaction and willingness to recommend Caliber Collision to family and friends.
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"They did the work as promised. They even beat they quoted time for completionThis the 2nd time I have used them for accident repair. ..." Read more
"Was over 2 weeks later than promised"
"Ready before the promised date."
"... friendly, helpful staff, regular communication, and that the car was ready two days early! It was a very positive experience and we will recommend ..." Read more
"It took almost 4 weeks to complete replacing a door. My family and I were without a vehicle for that whole ..." Read more
"... told of the initial delay due to an illness but then there was several times that we had to reach out to get updates" Read more
"Communication with Caliber Collision was excellent. Everyone that I talked to was very helpful and knowledgeable ..." Read more
"Had to call shop several times to get updates"

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Returned Clean

My Experience

The whole experience was straightforward and friendly! Communication was great all the way through. Thank you Randall and Caliber 10/10

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Repair Quality

Randall was awesome and so was everyone I met in the office. Repairs were completed sooner than expected. My expectations were managed well and communication was friendly and consistent!

Customer Service

My Experience

Professional approach. Great continuing communication. Excellent repair work.

My Experience

Jason Batman did a great job and they kept me updated through the whole process and every time I had a question they were there to answer it and so far I am satisfied with the repairs

My Experience

Jason was great to work with… he kept me updated as to what was happening and reassured me when an issue came up! He was awesome

My Experience

Not our first time using caliber collision, but we are always 1000% satisfied. Thank you!

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Customer Service

My Experience

They did the work as promised. They even beat they quoted time for completionThis the 2nd time I have used them for accident repair. I will use them again because they are professional and turn out quality work. My thanks to all the employees at caliber.

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My Experience

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My Experience

Excellent experience!

My Experience

It was a great experience, everyone was excellent!!

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Customer Service

Great job!

Returned Clean

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Maybe if my friend has an American car

Repair Quality

Incomplete, the battery wasn't secured properly and one of the back up sensors weren't installed properly and fell out of its place while driving. I want to call yall or go up there but I been so busy. Y'all had it for months and even longer because I didn't pick it up right away, and I really expected it to be like new... Half finished I say

Customer Service

The people there that talked to me were great people, it's just the car isn't finished being repaired

Returned Clean

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Repair Quality

Had a lot of problems with my insurance that could have been solved by either party from the get go.

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I've already referred a few friends

Repair Quality

They fixed the lights correctly the 1st time unlike that "OTHER REPAIR PLACE IN TOWN...G.C. if you know who i mean"

Customer Service

Mr Randy and Mr Steve kept US BOTH POSTED and UPDATED ON OUR REPAIRS

My Experience

From the minute I came in early to drop off my vehicle everyone was amazing, friendly and helpful. Jason was very informative and helpful during this stressful situation. Thank you all!

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